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Dual Fuel Smart Meter Engineer (North East)

Octopus Energy

The Role

Overview

Install dual-fuel smart meters, demo usage, and advise customers on energy savings.

Key Responsibilities

  • meter installation
  • customer demo
  • safety compliance
  • customer engagement
  • energy advice
  • tech utilisation

Tasks

● Answer a few online questions to demonstrate your customer-engagement experience You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. ● Complete a quick trades test to show off your skills Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service. What you'll need: MOCoPA - held within the last 2 years and can provide evidenceGas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)Full UK driving licence with no more than 6 pointsOctopus Energy has an extraordinary culture. We want your hard work to be rewarded with perks you actually care about!What we offer:£36,500 starting salary with on call and Saturday working available and optional£3000 London weighting if living within M25£2,500 annual performance bonus, and fit bonuses£25 per week lunch allowanceCompany vehicle, fuel and tools600 share options in Octopus Energy GroupOpportunities to upskill to renewable tech (Electric Vehicles and Heat Pumps)If this sounds like you then we'd love to hear from you, click on the link to apply today.

Requirements

  • mocopa
  • driving licence
  • gas safe
  • safety
  • customer service
  • smart meter

What You Bring

We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. -MOCoPA - held within the last 2 years and can provide evidence -Full UK driving licence with no more than 6 points -Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)

Benefits

The next steps: We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event where you can show us what you’ve got! This is what we’ll ask of you on the day: ● Complete a quick trades test to show off your skills● Answer a few online questions to demonstrate your customer-engagement experience● Have a short interview with the area manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Whoever you are (whether man, woman, tall or small), if you like one of our jobs, we encourage you to apply (even if you don’t meet 100% of our requirements) as you might just be the candidate we hire. As an equal opportunity employer, we do not discriminate based on any protected attribute. Our dedication is to provide equal opportunities, an inclusive work environment, and fairness for everyone. ● Have a short interview with the area manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service. -600 share options in Octopus Energy Group -£36,500 starting salary with on call and Saturday working available and optional -£25 per week lunch allowance -Company vehicle, fuel and tools -£2,500 annual performance bonus, and fit bonuses -Opportunities to upskill to renewable tech (Electric Vehicles and Heat Pumps) -£3000 London weighting if living within M25

The Company

About Octopus Energy

-Founded with a mission to disrupt the energy sector with clean and affordable solutions. -Revolutionized the way consumers access renewable energy by making it easier and cheaper to switch to green energy. -A leader in the UK’s transition to renewable energy, specializing in solar, wind, and other clean technologies. -Through innovative technology and a customer-first approach, the company scales up energy solutions for homes and businesses. -Operates in multiple countries, providing both residential and commercial clients with green power and smart energy services. -Created a cutting-edge energy platform, Octopus Energy Power, that optimizes energy use and reduces costs. -Focuses on using technology to simplify energy management and reduce carbon footprints for consumers worldwide. -In addition to supplying energy, Octopus invests heavily in infrastructure to drive the future of energy generation and storage. -Has an impressive portfolio of projects that span across solar and wind farms, creating a large impact on the renewable energy landscape. -Known for a commitment to reducing reliance on fossil fuels while maintaining reliable and cost-effective energy solutions.

Sector Specialisms

Residential

Commercial

Energy

Renewable Energy

Wind

Solar

Hydropower

Smart Homes

Electric Vehicle Charging

Smart Metering

Interview Process

-complete a quick trades test. -answer online questions on customer‑engagement experience. -short interview with the area manager.