Operations Manager

Description

• Plans and directs the practice for an operational unit, department, or specialty.
• Provides periodic progress reports to senior management.
• Responsible for the creation of work plans and task definitions, oversees data collection and develops solutions to business/client problems with a focus on financial analysis and improvement.
• Act as the primary point of escalation between project teams and clients when necessary.
• Achieve all aspects of the financial plan and manage business risks, ethics and compliance, safety, and quality.
• Provides solutions to business/client challenges developed from a foundation of understanding or analysis of business practices and goals.
• Enable growth of the business in partnership with Market Sector Leads and other Business Lines through a focus on clients, expansion of services and capability, commitment to delivering excellence and exceptional teams.
• Supports the DOO to proactively identify areas of improvement including analysing Key Performance Indicators (“KPI”) such as utilization; Gross Margin (“GM”); Selling, General and Administrative Expenses (“SG&A”); Earnings Before Interest, Taxes and Amortization (“EBITA”); and Days Sales Outstanding (“DSO”).
• Lead and motivate people within your area to deliver optimal results and attract and develop people to strengthen teams. This team has experienced a variety of challenges in recent months and needs a people focused leader.
• Has financial and project management responsibilities for projects.
• Ensures measures are in place for implementation of QA/QC Procedures in line with client expectations and AECOM Quality Management Systems.
• Mentor, coach and sponsor the next generation of talent across our business.
• Be accountable for end-to-end leadership for a part of our business.
• Build diverse teams and champion equity, diversity, and inclusion throughout the organization.
• Ensures, directly and through subordinates, that projects are completed on time and to company standards.
• Develop long and short-term strategies for business success and assemble teams to execute.
• Be aware of and drive the adoption of global business strategies and key initiatives such as digitalization and ESG.
• Collaborate with other teams and areas of expertise locally, regionally, and globally to identify and implement best practices.

Requirements

• To be considered for this position, candidates must possess, at a very minimum:
• Strong computer skills, including a working knowledge of scheduling (MS Project), word processing (Word) and spreadsheet (Excel) software applications.
• 15 years of experience managing multiple projects of various types and complexities for variety of client types.
• Business acumen.
• Experience fast-tracking building and environmental permitting and experience working with municipal approvals.
• Experience in managing large complex programs and projects is an asset.
• Sponsorship for Canadian employment authorization is not available for this position.
• Experience in a people manager position with direct reports.
• High level of literacy regarding financial reporting and workplan composition.
• Position requires extensive progressive experience.
• The expectation is for regular onsite attendance and leadership in Burnaby office.
• Ability to multi-task combined with strong attention to detail and time management skills.
• Architectural, Engineering or PMP designation is an asset.
• No less than a Bachelor's degree in Architecture or Engineering + 10 years of experience managing multiple projects of various types and complexities for variety of client types or demonstrated equivalency of experience and/or education, including a minimum of 2 years in a people manager position with direct reports.
• Ability to work within a team environment, ability to co-ordinate with a multi-disciplinary in-house consultant team.
• Demonstrable experience delivering winning proposals.
• High level of sound and independent judgment and reasoning.
• Excellent communication and organizational skills.
• Strong problem identification and problem resolution skills.

Benefits

• Relocation is not available for this position.

Training + Development

Interview process

Visa Sponsorship

Security clearance