Lead Sales Representative

Description

As the Lead Sales Associate you will be be responsible for driving sales, providing the highest level of customer service, as well as helping the team meet and exceed targets. You will also be required to step in in the absence of the Showroom Manager.

• Cultivate strong relationships with the A&D community both existing and potential.
• Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
• Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
• Actively developing and growing sales opportunities.
• Promote Farrow & Ball and inspire clients through sharing brand stories and technical information.
• Assisting the showroom management team in delivering budgeted sales and targets.
• Lead by example, set the pace and standard in the showroom ensuring that Farrow & Ball Customers receive the highest levels of customer service at all times, serving Customers in a courteous and professional manner
• Driving key KPI’s by leading on sales and non-sales activity as directed by the Showroom Manager.
• Resolve difficult client issues and escalate to your Showroom Manager when necessary.
• Shared responsibility for opening and closing the Showroom which includes securing door, successful arming of the Showroom and POS procedures.

Requirements

If you have a genuine passion for colour and a real desire to drive sales, we can offer you a rewarding and challenging career at our Farrow & Ball.

We are currently looking for an experienced individual to join our showroom team in Pasadena as a Lead Sales Associate. We are offering this position on a full-time basis, some weekends and evenings will be required.

• Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines to Showroom operations.
• Technical knowledge of paint and wallpaper is a desirable.
• Strong business acumen, with a passion and interest in colour and interior design.
• Exceptional selling and closing skills, having the desire to follow up to close sales.
• Ability to work in a high paced environment.
• Highly effective communicator with both internal and external clients.
• Experienced in the driving of retail sales on the selling floor
• Experience in luxury retail is highly desirable.
• Strong visual standards background and inventory management are desirable.

Benefits

• Company Sick Pay
• 401K scheme matched by F&B
• 10 days’ annual leave which increases with length of service plus statutory holidays
• Healthcare, Dental & Vision
• Employee Assistance Programme with 24/7 support
• Generous staff discount on F&B products
• Life Assurance
• A competitive salary, reviewed annually based on individual performance

Training + Development

Interview process

Visa Sponsorship

Security clearance