Senior HR Coordinator (Nordics Region) at Ramboll in Gurgaon, Haryana, India | Kablio

Role

Description

sla management

ticket handling

documentation

sop update

training guides

update calls

Ensure strong adherence to defined Turnaround time and SLA.
Joining a global HR operations team that supports a global, growing company and plays an integral role in end-to-end employee lifecycle processes.
Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA.
Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services.
Assist Team lead with documentation creation and SOP updation.
Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
Providing support to TL in the successful transition of Operational tasks.
Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.

Requirements

detail‑oriented

matrix experience

global hr

problem solving

hris

customer service

Being systematic and have a structured work style with focus on details.
Experience to work in a complex (matrix) organizations.
HR Operations experience with some international and multi-cultural organization.
An innovative and problem-solving approach to your tasks.
Very good communication and coordinating skills and fluent in English, both verbal and writing.
More than 3-5 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
Service-minded and knows the importance of good customer service.
Enjoy working in fast-paced environment and have a sense of urgency

Benefits

Mental health support and flexible, hybrid work arrangements
Learning and development opportunities, including LinkedIn Learning
A supportive culture focused on wellbeing, sustainability, and innovation
Hybrid work culture that values well-being and work-life balance
Access to global projects and international collaboration

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

35 Countries

Global Presence

The company has expanded its operations to over 35 countries worldwide, showcasing its international reach and influence.

Revenue 2022

Annual Revenue

The company achieved a revenue of DKK 16 billion in 2022, reflecting its strong financial performance.

Net Income 2022

Profitability

With a net income of DKK 937 million in 2022, the company demonstrated consistent profitability and growth.

Evolved from a Nordic firm into a multinational player with offices in over 35 countries.
Renowned for landmark infrastructure: Öresund Bridge, Great Belt Bridge, Copenhagen Opera House, Tate Modern extension.
Offers multidisciplinary services spanning structural design, geotechnical, HVAC, traffic, environmental and digital engineering.
Typical projects include urban transport systems, cultural icons, energy plants, water infrastructure and environmental assessments.
Unusual engagements: projects in Antarctica and immersive tunnels like Fehmarn Belt.
Owned by an independent foundation, enabling long-term investment in innovation and reinvestment into the firm.

Culture + Values

Focus on cultivating meaningful insights and achieving high standards in all endeavors.
Commitment to ethical practices and understanding customers' and team members' needs.
Encouraging collaborative environments where everyone feels confident to contribute ideas and take ownership of their roles.
Create a positive work atmosphere where employees can engage with their work enthusiastically.

Environment + Sustainability

90% reduction

GHG Emissions Target

Achieve a 90% reduction in greenhouse gas emissions across scopes 1, 2, and 3 by 2040, with the remaining 10% neutralized through carbon removal.

53.9% reduction

Scope 1 & 2 Emissions

Aim to reduce scope 1 and 2 emissions by 53.9% by 2030.

70% suppliers

Science‑Based Targets

Ensure that 70% of suppliers (by emissions) have science‑based targets by 2028.

40% EVs

Electric Vehicle Fleets

Over 40% of company fleets in multiple European countries are electric vehicles.

Approved by Science Based Targets initiative (May 2024)
Exiting oil & gas exploration before end‑2025; redeploying expertise to renewables
ISO 14001‑certified environmental management system

Inclusion & Diversity

37% Women Workforce

Global Workforce Demographics

The company has 37% women representation across the total workforce as of 2023.

32% Women Top Management

Top Management Gender Representation

32% of top management roles (including GEB, leadership, and global function heads) are held by women.

92% Survey Participation

Employee Engagement Survey

The annual ESES employee survey had a 92% participation rate among employees.

4.2/5 Satisfaction

Employee Satisfaction Score

Employees scored the company a 4.2/5 satisfaction rating in the 2023 ESES survey.

Aim to achieve ~40% women representation in the workforce by the end of the strategy period.
Women in new hires: 40% globally.
Women in senior leadership: 27–32% (2023–2024).
Aspirational EDI goals include building a culture of inclusion and belonging, ensuring balanced gender representation, and embedding diversity and equity in people processes.
Key EDI initiatives include Women in STEM mentorship, STEM school partnerships, menopause and safety workshops, Girls’ Day in Science, and strategic partnerships with organizations like NSBE and HunterWiSE.

Articles

Engineering and Design

Management Consulting

Project and Portfolio Management Solutions

Smart Mobility

Environmental and Nature‑based Services

Energy Infrastructure

Role

Description

sla management

ticket handling

documentation

sop update

training guides

update calls

Ensure strong adherence to defined Turnaround time and SLA.
Joining a global HR operations team that supports a global, growing company and plays an integral role in end-to-end employee lifecycle processes.
Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA.
Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services.
Assist Team lead with documentation creation and SOP updation.
Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
Providing support to TL in the successful transition of Operational tasks.
Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.

Requirements

detail‑oriented

matrix experience

global hr

problem solving

hris

customer service

Being systematic and have a structured work style with focus on details.
Experience to work in a complex (matrix) organizations.
HR Operations experience with some international and multi-cultural organization.
An innovative and problem-solving approach to your tasks.
Very good communication and coordinating skills and fluent in English, both verbal and writing.
More than 3-5 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
Service-minded and knows the importance of good customer service.
Enjoy working in fast-paced environment and have a sense of urgency

Benefits

Mental health support and flexible, hybrid work arrangements
Learning and development opportunities, including LinkedIn Learning
A supportive culture focused on wellbeing, sustainability, and innovation
Hybrid work culture that values well-being and work-life balance
Access to global projects and international collaboration

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

35 Countries

Global Presence

The company has expanded its operations to over 35 countries worldwide, showcasing its international reach and influence.

Revenue 2022

Annual Revenue

The company achieved a revenue of DKK 16 billion in 2022, reflecting its strong financial performance.

Net Income 2022

Profitability

With a net income of DKK 937 million in 2022, the company demonstrated consistent profitability and growth.

Evolved from a Nordic firm into a multinational player with offices in over 35 countries.
Renowned for landmark infrastructure: Öresund Bridge, Great Belt Bridge, Copenhagen Opera House, Tate Modern extension.
Offers multidisciplinary services spanning structural design, geotechnical, HVAC, traffic, environmental and digital engineering.
Typical projects include urban transport systems, cultural icons, energy plants, water infrastructure and environmental assessments.
Unusual engagements: projects in Antarctica and immersive tunnels like Fehmarn Belt.
Owned by an independent foundation, enabling long-term investment in innovation and reinvestment into the firm.

Culture + Values

Focus on cultivating meaningful insights and achieving high standards in all endeavors.
Commitment to ethical practices and understanding customers' and team members' needs.
Encouraging collaborative environments where everyone feels confident to contribute ideas and take ownership of their roles.
Create a positive work atmosphere where employees can engage with their work enthusiastically.

Environment + Sustainability

90% reduction

GHG Emissions Target

Achieve a 90% reduction in greenhouse gas emissions across scopes 1, 2, and 3 by 2040, with the remaining 10% neutralized through carbon removal.

53.9% reduction

Scope 1 & 2 Emissions

Aim to reduce scope 1 and 2 emissions by 53.9% by 2030.

70% suppliers

Science‑Based Targets

Ensure that 70% of suppliers (by emissions) have science‑based targets by 2028.

40% EVs

Electric Vehicle Fleets

Over 40% of company fleets in multiple European countries are electric vehicles.

Approved by Science Based Targets initiative (May 2024)
Exiting oil & gas exploration before end‑2025; redeploying expertise to renewables
ISO 14001‑certified environmental management system

Inclusion & Diversity

37% Women Workforce

Global Workforce Demographics

The company has 37% women representation across the total workforce as of 2023.

32% Women Top Management

Top Management Gender Representation

32% of top management roles (including GEB, leadership, and global function heads) are held by women.

92% Survey Participation

Employee Engagement Survey

The annual ESES employee survey had a 92% participation rate among employees.

4.2/5 Satisfaction

Employee Satisfaction Score

Employees scored the company a 4.2/5 satisfaction rating in the 2023 ESES survey.

Aim to achieve ~40% women representation in the workforce by the end of the strategy period.
Women in new hires: 40% globally.
Women in senior leadership: 27–32% (2023–2024).
Aspirational EDI goals include building a culture of inclusion and belonging, ensuring balanced gender representation, and embedding diversity and equity in people processes.
Key EDI initiatives include Women in STEM mentorship, STEM school partnerships, menopause and safety workshops, Girls’ Day in Science, and strategic partnerships with organizations like NSBE and HunterWiSE.

Articles

Engineering and Design

Management Consulting

Project and Portfolio Management Solutions

Smart Mobility

Environmental and Nature‑based Services

Energy Infrastructure