CPQ (Configure, Price, Quote) Analyst

The CPQ Analyst will have extensive end to end knowledge of the Quote to Cash lifecycle and be the bridge between the Business SME(s) and Technical teams. This role will support with business requirement validation, Functional Testing/QA, and ensuring the solutions we provide are strategic to keep our business running efficiently on our CPQ tools (Salesforce, and Logik.ai).

Bridge between the Business and Technical Teams

• Responsible for Regression Testing and QA of all new solutions and enhancements.
• Support the team in cutover tasks and testing to ensure successful implementation of Salesforce, CPQ, Logik solutions.
• Perform requirement gathering and process review sessions.
• Engaged and collaborating with deployment team for documentation and training tasks.
• Provide expert support and engagement with business users during Hypercare period of implementation and beyond.
• Document current state business process in detailed RACI, RTM and, Flow diagrams.

This is a remote position that can be located in any state in the US with ability to travel occasionally (15%).

• Analytical Skills: Detail-oriented with excellent analytical and problem-solving skills.
• Capable of expertly communicating the current solution (Salesforce, CPQ, Logik) and how business process can be accomplished within our current design.
• Manufacturing Background: Understanding of the complexity involved in the manufacturing quote to cash process.
• Experience in Make to Order, Make to Stock, Engineer to Order
• Creative and scrappy: willing to think outside the box to achieve goals and get stuff done
• Ability to travel (overnight) as required based on business needs up to 15%
• Strong business relationship management skills.
• Salesforce Administrator and Salesforce Business Analyst certifications.
• 4-year degree in Computer Science, Business Administration
• Thorough documentation of testing results and any defects identified.
• Proven ability to work independently and in a team environment.
• Communication Skills: Excellent verbal and written communication abilities, with a talent for translating complex business scenarios into documentation.
• Technical Expertise: Familiarity with Logik.io, Salesforce/CPQ, CAD Drafting tools.
• Strategic thinker, tactical doer- someone who can think big but isn’t afraid to dig in and do the work
• 3-5 years of business experience in selling processes with an in-depth understanding of the Quote/Lead to Cash process
• Capable of creating detail Process documentation and Job Aids to help users understand the recommended process and value of solutions provided by the COE.
• Strong understanding of software development lifecycle and system implementation methodologies.

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Cutover & Hypercare Support

The salary range for this role is $80,000 - $90,000 and is eligible for performance based bonus opportunities.

• Highly competitive base pay
• Group retirement savings program
• Comprehensive medical, dental and disability benefits programs
• Health and wellness programs