Director of Risk and Insurance Management

Description

• Analyzes risk and claims data to identify trends and recommends strategies to reduce future exposure.
• Partners with Safety, Field Operations, Legal, and Finance to embed risk mitigation and compliance across business operations.
• Advises senior leadership on emerging risks, compliance obligations, and insurance market developments.
• Oversees claims management for all lines of coverage to ensure timely resolution and optimal outcomes.
• Supports due diligence for acquisitions and new business initiatives impacting insurance or risk exposure.
• Coordinates the annual insurance renewal process, including data collection, application preparation, and premium allocation.
• Prepares and presents risk and claims reports with findings and recommendations to executive leadership and board committees.
• Collaborates with brokers, carriers, and internal stakeholders to monitor claim performance, trends, and reserve accuracy.
• Conducts comprehensive risk assessments and develops policies and procedures to proactively identify and mitigate company risks.
• Leads the procurement, renewal, and management of ACCO’s insurance programs to ensure cost-effective and comprehensive coverage.

Requirements

• Exceptional analytical, negotiation, and relationship management skills.
• Bachelor’s degree in business administration, risk management, or related field (advanced degree preferred).
• Minimum 10 years of progressive experience in corporate risk management, insurance, or claims administration.
• Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.
• Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
• Advanced proficiency in Microsoft Office Suite; experience with risk or claims management systems a plus.
• Frequently required to reach with hands and arms.
• Strong understanding of commercial insurance markets, risk transfer mechanisms, and claims processes.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
• Experience leading insurance procurement and claims operations for a large, multi-location organization.
• This individual must be a responsible person and regular attendance is required.
• Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Proven ability to collaborate across departments and communicate with executives, brokers, and underwriters.
• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.
• The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Occasionally required to stand; walk and stoop, kneel, crouch.
• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

Benefits

• Prolonged sitting.

Training + Development

Interview process

Visa Sponsorship

Security clearance