Description

In this role, you will lead a specialist team responsible for the quality and integrity of asset and work data across GIS, SAP, Salesforce, and BIM systems. You will provide expert leadership on data models, oversee data change and governance processes, and drive improvements that support business value and operational performance. This is a key role in shaping how asset information supports safe, efficient, and reliable services, while influencing strategic data initiatives across the organisation.

We are looking for a Work & Asset Information Manager to lead improvements in asset and work master data, support digital transformation, and build a strong centre of excellence in master data management.

As part of our digital transformation journey, we’re enhancing our GIS, SAP, Salesforce, and BIM systems to better manage and understand how our assets are connected and perform across the network. In this role, you’ll lead a team responsible for maintaining and improving the quality of our asset and work master data across these platforms.

• Supporting transformation and digital projects with expert data knowledge.
• Establishing a centre of excellence in master data management.
• Leading the asset and work data improvement processes across GIS, SAP, and Salesforce.
• Providing assurance and governance for all master data changes.
• Influencing senior management on asset management and master data issues and decisions with multi-million-pound impact
• Ensuring statutory obligations are met, including publishing maps of sewers and water assets.
• Engaging with stakeholders to prioritise and deliver data improvement initiatives.
• Leading and developing a team of technical specialists to deliver high-quality asset and work data services across the business.

Requirements

Working at Thames Water

• We’re looking for someone with a strong mix of technical expertise, leadership capability, and a strategic mindset. You should be confident managing both people and processes, and comfortable working across multiple systems and stakeholder groups.
• Excellent people management and stakeholder engagement skills, with the ability to lead teams, influence decisions, and drive continuous improvement.
• Strong leadership in data design, governance, and change management, with a strategic understanding of how asset and work data support business objectives.
• Expert-level knowledge of ESRI GIS, SAP PM, and Salesforce asset and work data models, supported by a relevant degree or professional qualification and experience in an asset-intensive environment.
• Proven experience in planning, project delivery, financial oversight, and organisational change through data transformation.

Benefits

This role offers the chance to be at the heart of our digital and data transformation journey. You’ll work with a wide range of stakeholders and have a direct impact on how we manage and use data to deliver better services.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Base location: Clearwater Court, Reading (RG1 8DB) - hybrid

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Car Allowance £5,800 per annum
• Generous Pension Scheme through AON
• Performance-related pay plan directly linked to company performance measures and targets
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Competitive salary from £78,250 to £85,000 per annum, depending on skills and experience

Training + Development

Interview process

Visa Sponsorship

Security clearance