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Engineer, Technical Services
Summit Materials
Providing technical assistance and support to customers and internal teams in the Cement Segment, related to cement and concrete issues.
19d ago
Junior (1-3 years)
Full Time
Port Allen, LA
Office Full-Time
Company Size
5,500 Employees
Service Specialisms
Construction services
Engineering
Materials supply
Project Management
Logistics
Sustainability
Geotechnical services
Sector Specialisms
Public Infrastructure
Residential
Non-Residential
Heavy Civil
Paving
Site Planning
Waste Management
Material Recycling
Role
What you would be doing
product performance
internal audits
technical training
concrete testing
customer support
technical liaison
- Proactively participate in promotion efforts relating to cement based and related products in coordination with Sales team.
- Coordinate and facilitate competitive analyses for establishment and review of internal quality objectives.
- Keeps up to date on product performance of internal products verses competitive products
- Provides regular correspondence on product performance and customers results
- Assist with plant and terminal internal audits and improvements
- Provide internal technical training and education to the cement commercial sales force, the cement and/or masonry customer base and industry personnel.
- Assist with resolution of customer product issues and maintains internal company records.
- Provide technical assistance to any cement account that requires support for issues relating to concrete with cement.
- Oversees timely concrete testing program and sample management policy
- Interacts with architects, engineers and specifying agencies to promote and specify company products
- Participates in resolution of long-term product development and product issues.
- Develops relationships with DOTs and other specifiers
- Identification and incorporation of service and product improvement opportunities
- Provide proactive consultation to cement commercial group customers in the areas of product performance, best practices, technical information research, troubleshooting, and technical training.
- Acts as a technical liaison as required with Regional Technical Directors, Concrete Labs, Sales, and Manufacturing facilities
- Act as liaison between sales and production on plant quality teams.
What you bring
problem solving
concrete
construction
communication
customer needs
project management
- Excellent project management & problem-solving abilities and attention to detail are required.
- Motor Vehicle Record Check
- Active involvement in technical organizations such as the American Concrete Institute (ACI) and ASTM, as well as various ready-mix concrete and precast/prestress organizations with emphasis at the local or regional level.
- Proven incident and problem solving (troubleshooting) skills with an emphasis on timely resolution.
- Interpersonal skills including building relationships, developing trust, and resolving conflict.
- Rapid identification of product changes to Sales and Marketing
- Solid understanding of customer needs and operations leveraging Performance Innovations, and delivering customer solutions
- Ability to understand the technical aspects of a customer’s products, systems, and applications.
- 5-Panel Drug Screen
- Ability to communicate effectively both verbally and in writing is required.
- Ability to follow established process and procedures and ability to multi-task and prioritize multiple projects at a time
- Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries is preferred.
- Ability to travel with minimal notice; travel requirement approximately 40%.
- Technical knowledge of concrete and other building materials with a clear understanding of industry standards and codes.
- Fit for Duty Baseline Physical (if applicable)
- Presentation skills with the ability to communicate with leadership teams are preferred.
- Excellent analytical skills, with the ability to use data to develop insights and actions, are required.
- 5-10 years of experience in the construction industry, ideally cement or concrete materials.
- Paid Time Off
- Medical / Dental / Vision plan offered
- Consistent work, with a work/life balance
- 401(k) Plan w/ employer match contribution
- Short-term / Long-term Disability Insurance - Company Paid
- Paid Holidays
- Life Insurance - Company Paid
- A great team to support you throughout your career with Summit Materials companies!
Information not given or found
Interview process
- background check
- motor vehicle record check
- 5-panel drug screen
- fit for duty baseline physical (if applicable)
Information not given or found
Security clearance- background check
- motor vehicle record check
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Company
Overview
Founded 2009
Year Established
The company was established in 2009 and has since expanded its operations across the United States.
- The company specializes in aggregates, cement, ready-mixed concrete, and asphalt.
- With operations across the U.S., the company serves projects ranging from highways to residential developments.
- Focused on delivering high-quality materials, the company is a trusted partner for infrastructure growth.
- Their strong financial performance fuels continuous expansion into new markets and services.
- The company also leads in providing sustainable construction solutions, optimizing material efficiency.
- Safety First: Safety is the foundation of everything we do, ensuring a safe working environment for all employees.
- Integrity: We act with honesty and integrity in everything we do, adhering to high standards and doing the right thing, even when no one is watching.
- Continuous Improvement: We continuously strive for excellence, always seeking to improve our products, services, and processes.
- Collaboration: We work together across teams and functions to achieve common goals, fostering teamwork and shared success.
- Accountability: We take ownership of our actions and outcomes, holding ourselves accountable to the highest standards.
2050
Net Zero Commitment
Aims to achieve net zero carbon emissions through comprehensive environmental strategies.
- Focuses on reducing environmental impact through sustainable and recycled materials.
- Implements energy-saving practices and technologies to reduce energy consumption.
- Invests in technologies to decrease greenhouse gas emissions, with ongoing tracking and reporting.
- Reduces water usage through efficient practices and systems in operations.
- Leadership Commitment: Summit Materials is dedicated to fostering a diverse and inclusive workforce at all levels.
- Gender Diversity: Increasing representation of women in leadership roles, with specific initiatives targeting gender equality.
- Inclusive Workplace: Promoting an environment where all employees feel respected, valued, and have the opportunity to succeed.
- Employee Resource Groups: Creation of employee-led groups that support diverse communities within the company.
- Training and Development: Ongoing educational programs aimed at increasing cultural competence and inclusive leadership.
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