Supervisor Service at Otis Elevator Co. in Hyderabad, Telangana, India | Kablio
Kablio AI
Board
You
Apply Now
Save Job
About us
Talk to us
Privacy
Terms & Conditions
Popular Jobs
Blog
Engineering & Design
Management
Trades & Technicians
Jobs in London
Receptionist
General Operative
Marketing
Data Analyst
Cleaner
Customer Service
Project Manager
Executive Assistant
Electrician
Kablio AI
If you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio
Supervisor Service
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Oversee lift/escalator service operations, revenue, and customer satisfaction in Hyderabad.
1 months ago ago
Expert & Leadership (13+ years)
Full Time
Hyderabad, Telangana, India
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
Description
audit planning
lift maintenance
equipment survey
ppm monitoring
service revenue
customer visits
Schedule and plan for Return Audit copies and AES Copies as per plan
Ensure that Lifts / Escalators are maintained at job sites in various locations as per the SLA with customers.
Enhance field productivity.
Monitor Employee's daily activity.
Carry out an Annual equipment survey (AES) of the elevators as per the suggestive list.
Maintain cordial relations with Customers.
Drive service transformation initiatives in the area
Coach and develop internal talents for taking up higher responsibilities in the organization.
Including setting their annual business targets and periodical reviews to achieve the results.
Plan Non-Price visit to customers.
Drive weekly and monthly reviews on forecast vs actuals with the team on Commercial parameters
Drive excellence in field operations through employees.
Tracking of all customer complaints and speedy response/resolution
Overall responsible for service revenues from the Infra Service area.
Monitor PPM activities and avoid Missed services.
Visit job sites, Periodical visits to all Key customers and maintain CRM
Requirements
customer handling
8-15 years
communication
customer service
analytical
Should have 8 to 15 years’ experience in customer handling roles.
Good communication & customer service skills
Should have good analytical skills.
Benefits
Receivable Management – day-to-day updates to Zonal Head / Finance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Share this job
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
Pioneered the first passenger elevator, revolutionizing urban transportation.
Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
Their work can be seen in iconic structures like the Burj Khalifa.
Focuses on safety, efficiency, and sustainability in urban spaces.
Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
We put people at the center of everything we do.
We are reliable, smart and focused on the future.
We are creating a more personal, connected world.
We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% CO₂ Reduction
Emissions Achievement
Factories have reduced CO₂ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
Achieve carbon neutrality for factory electricity by 2030.
Complete ISO 14001 certification for all factories by 2025.
Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons CO₂/year.
Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
Articles
Careers at Otis
Innovation
Sustainability