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Senior/ Executive, Property Management (Policy & Ops Excellence)
Mapletree
Manage ISO IMS implementation and process improvement for property management.
7d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Singapore, Singapore
Onsite
Company Size
2,600 Employees
Service Specialisms
Property Development
Real Estate Investment
Asset Management
Project Management
Design
Construction Management
Facility Management
Property Leasing
Sector Specialisms
Logistics
Student Accommodation
Data Centre
Office
Mixed-Use Developments
Built-to-Suit
Precinct Rejuvenation
Role
What you would be doing
non-conformance
documentation
ims audits
automation
reporting
sop compliance
- Coordinate investigation of major non-conformances and ensure corrective actions are fully implemented.
- Maintain all documentation for Property Management services, ensuring adherence to ISO standards.
- Prepare reports and statistics for management’s review.
- Ensure compliance with established standard operating procedures (SOPs), driving alignment across various property management departments.
- To draft & review property management SOPs.
- Plan, initiate and conduct both internal and external ISO IMS audits.
- Develop and provide training to Property Management team on IMS principles and procedures.
- Benchmark surveys and coordinate automation projects aimed at improving productivity and streamlining processes.
- Oversee compliance with Workplace Safety and Health guidelines.
- To assist & execute any other projects assigned by Supervisor.
What you bring
property management
iso 9001
six sigma
process improvement
ms excel
interpersonal
- Experience in Property Management, conversant with local building regulations and OHSAS 19001 or ISO 14001 or ISO 45001 is an added advantage.
- Minimum 2-4 years of relevant experience in process improvement projects, particularly in IMS implementation.
- Certification in ISO 9001:2015 or equivalent Lead Auditor or Lean Six Sigma Green/ Black Belt is preferred.
- Proficient in MS Word, PowerPoint and Excel.
- Degree in Building Services, Real Estate Management or its equivalent.
- Strong interpersonal and communication skills, with meticulous attention to detail.
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Company
Overview
S$77.5 billion
Total Assets Under Management
Managed across sectors including offices, logistics, data centres, retail, residential and student housing.
250M SQ FT
US Logistics Footprint
Expanding through major land acquisitions, including in New Jersey.
- Blends developer, investor, capital-manager and property-manager roles to turn land into award-winning projects.
- Iconic projects include VivoCity, Mapletree Business City and precinct-scale rejuvenations in Singapore and overseas.
- Anchors strategy in core growth areas—logistics, data centres, student housing and offices—while branching into new markets.
- Balances local roots with global ambition, creating mixed-use urban hubs and massive industrial parks.
- We value integrity, teamwork, and excellence.
- We foster a culture of mutual respect and trust.
- We are committed to delivering high performance through disciplined execution and constant innovation.
- We believe in the power of collaboration to achieve superior results.
- We embrace diversity and strive for inclusivity in our decision-making processes.
Net-zero by 2050
Carbon Emissions Target
The goal to achieve net-zero carbon emissions by the year 2050.
25% Carbon Reduction
Global Portfolio Progress
Reduced carbon emissions by 25% across global properties.
85% Green Assets
Certified Buildings
More than 85% of assets are certified under BCA Green Mark and LEED.
- Continues to integrate environmental, social, and governance (ESG) considerations into investment decisions and operations.
- Actively investing in renewable energy sources and low-carbon technologies.
30% by 2025
Women in Senior Leadership
Increase the proportion of women in senior leadership roles by 2025.
- Initiatives to enhance gender diversity include leadership development programs tailored for women.
- Committed to fostering a fair and equitable work environment for employees from all backgrounds, cultures, and perspectives.
- Monitors diversity metrics, including gender parity, to ensure accountability in workforce development.
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