Default Template at Sureserve in South Croydon, England, United Kingdom | GBP50,000-55,000 | Kablio

Role

Description

technical support

team leadership

quality assurance

safety management

complaint resolution

engineer auditing

Providing technical support for engineers when required
Lead the team in all aspects of technical quality and safety
Support the Area Manager to achieve excellent team performance
Investigation and resolution of complaint jobs
Carry out task as set to you by Area Manager
Engineer auditing where required

Requirements

acs

gas qualification

driving licence

customer service

social housing

coaching

Lead by example through excellent personal engineer performance
Experience within Social Housing desirable, but not essential
Full UK Driving Licence (less than 6 points)
Experience delivering high levels of customer service
Engineer coaching where required
The ability to work with a diverse customer base
Valid ACS & other relevant gas qualifications

Benefits

Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Home & Electronics – salary sacrifice purchase scheme
Life assurance
Competitive salary (basic between 50k & 55k depending on experience with OTE of up to 80k)
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Contributory Pension scheme
Bike2Work scheme
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

eligibility checks with a third‑party, including right to work in the uk and dbs checks

Company

Overview

Delivers reliable energy efficiency services across the UK.
Specialises in energy management, compliance, and asset maintenance.
Focuses on optimising energy use and ensuring regulatory compliance for clients.
Works with a broad client base, from local authorities to major utilities companies.
Renowned for expertise in providing turnkey solutions for energy efficiency and environmental control.
Has completed diverse projects, including residential refurbishments and industrial energy upgrades.
Utilises innovative technologies to drive energy savings and sustainability.
Strong presence in both public and private sector projects across the UK.
Regularly involved in large-scale infrastructure projects focused on reducing energy consumption.

Culture + Values

Delivering excellent customer service
Achieving high levels of quality and efficiency
Striving for continuous improvement
Operating with integrity and accountability
Fostering a collaborative, team-oriented culture
Respecting and valuing diversity within the workforce
Being passionate and proud of the work we do

Environment + Sustainability

Commitment to reducing carbon emissions across operations
Promoting energy efficiency and sustainability in all projects
Utilizing sustainable building materials and processes
Measuring and improving environmental impact through comprehensive data collection
Engaging with suppliers to align on sustainability practices
Achieving reductions in waste generation and promoting recycling initiatives

Inclusion & Diversity

Committed to building a diverse and inclusive workforce
Providing equal opportunities for career progression and development
Implementing training programs to raise awareness of unconscious bias
Promoting a culture of respect and inclusivity across the organization
Supporting flexible working to promote work-life balance

Articles

Careers

About Us

Sustainability

Default Template

Sureserve

Default Template

Sureserve

Description

technical support

team leadership

quality assurance

safety management

complaint resolution

engineer auditing

Requirements

acs

gas qualification

driving licence

customer service

social housing

coaching

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

technical support

team leadership

quality assurance

safety management

complaint resolution

engineer auditing

Requirements

acs

gas qualification

driving licence

customer service

social housing

coaching

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

2050

Net Zero Target

The company has set a long-term goal to achieve net zero emissions by reducing and offsetting greenhouse gas emissions across its operations.

25%

Women in Leadership

of the leadership team represent women.