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Morgan Properties

Assistant Community Manager

Company logo
Morgan Properties
Morgan Properties specializes in property management, real estate investment, and development.
Assistant Community Manager at Morgan Properties, responsible for resident engagement, customer service, community operations, and administrative support across multiple communities.
17d ago
$1,900 - $2,300
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Liverpool, NY
Onsite
Company Size
1,600 Employees
Service Specialisms
Property Management
Residential Apartment Rentals
Real Estate Investment
Community Maintenance
Tenant Services
Social Responsibility Programs
Sector Specialisms
Multifamily
Residential
Role
What you would be doing
admin support
property checks
resident moves
community tours
resident records
home inspections
  • Support day-to-day admin tasks as assigned.
  • Walk the property and flag any maintenance or curb appeal issues.
  • Support move-ins and move-outs, creating a seamless experience.
  • Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
  • Keep resident records accurate and up to date.
  • Escalate resident concerns as needed to leadership.
  • Inspect homes before move-in to ensure quality.
  • Help ensure safety standards and community policies are followed.
  • Be the friendly face and main point of contact for residents and visitors.
  • Assist in planning and executing resident events.
  • Assist in preparing community reports.
What you bring
problem solving
empathy
professionalism
communication
experience
  • Ability to problem-solve and stay organized in a fast-paced environment.
  • A valid driver’s license and the willingness to drive between communities if needed.
  • Respond to resident needs with empathy and professionalism.
  • Excellent communication and interpersonal skills.
  • 2+ years of experience in customer service or a related field.
Benefits
  • Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
  • 401(k) Retirement Plan with Company Match
  • Additional Employee Discounts Available
  • $300 Morgan Essentials – paid quarterly
  • Education/Tuition Reimbursement
  • Medical, Dental, and Vision Insurance
  • Life and AD&D Insurance
  • Excellent Pay : $19.00 - $23.00 / hour
  • 20% Apartment Rental Discount
  • Long and Short-Term Disability Coverage
  • Renewal Commissions
  • Employee Assistance Program (EAP)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • resident records accuracy and upkeep
  • professional background verification
Company
Overview
Founded 1985
Year Established
The company was established as a leader in property management.
  • Focuses on multi-family residential communities, managing thousands of units across various states.
  • Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
  • Excels in property maintenance, community engagement, and operational efficiency.
  • Portfolio spans from luxury to affordable housing, offering diverse living options.
  • Known for strategic acquisitions and a commitment to excellence in property management.
  • Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.
Culture + Values
  • Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
  • Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
  • Integrity is a commitment to doing right by employees, residents, and communities.
  • Diversity is embraced and celebrated.
  • Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.
Environment + Sustainability
2024
Urban Benchmark
Lacks a comprehensive sustainability strategy or materiality assessment.
  • No disclosed net-zero emissions target date or carbon reduction commitments.
  • Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
  • No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.
Inclusion & Diversity
  • Create a workplace culture where each employee feels connected, empowered, and heard.
  • Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
  • Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
  • Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
  • Did not publicly disclose gender-specific demographic statistics or targets.
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