Accounts Receivable Representative

Description

• Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
• Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
• Perform record retention responsibilities.
• Prepare and manage account correspondence including overdue, final and ad hoc notices.
• Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
• Field client inquiries on invoices and resolve issues using soft collection skills.
• Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
• Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
• Verify initial client set up information or changes to ensure accurate billing details.
• Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.

Requirements

• Excellent customer service skills.
• Excellent time management skills.
• Solid knowledge of general accounting practices.
• Proficient in MS Office and ERP Software.
• Previous experience in a collection-related role(s), where success was demonstrated based on established metrics.
• Ability to work independently with general supervision as well as work well in a team environment.
• Advanced expertise utilizing a Windows environment, including the full suite of Microsoft office programs, namely, Word, Excel, Outlook, PowerPoint, and Adobe/Reader/Writer.
• Oracle experience is considered an asset.
• Experience in an office environment.
• Strong attention to detail.
• Knowledge of administrative processes.
• Understanding of accounting concepts and principles.
• A/E industry experience in a professional services environment preferred.
• Ability to interact and communicate effectively with customers, vendors and employees throughout the organization.
• Strong written and oral communication skills.
• High School Diploma with a minimum of 2-3 years’ experience or an equivalent combination of post-secondary
• Able to develop solid working relationships.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance