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Community Manager, Associations
Lifestyle Communities
Oversee day-to-day operations of a property, manage relationships with residents and the association board, ensure financial health, and maintain community standards.
21d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Columbus, OH
Onsite
Company Size
200 Employees
Service Specialisms
Property Development
Design
Construction Services
Project Management
Consulting
Engineering
Sector Specialisms
Multifamily Real Estate
Site Selection
Architecture and Design
Development
Property Management
Amenity Management
Lifestyle Programming
Fitness and Wellness Programs
Role
What you would be doing
budget management
board advising
record maintenance
community leadership
emergency management
maintenance supervision
- Financial Stewardship: Develop, present, and manage community budgets. Oversee assessments, collections, and expenses to ensure the association's financial health.
- Board Partnership: Act as a trusted advisor to the association board, helping guide decisions on financials, policies, projects, and community matters.
- Record Keeping: Maintain accurate resident contact information and update emergency contact records annually.
- Be the Community’s Leader: Serve as the primary point of contact for residents and the association board, ensuring the property's day-to-day operations align with association standards and company values.
- Emergency Preparedness: Ensure emergency procedures are established, documented, and accessible to all team members. Maintain building safety manuals, including up-to-date resident contact information and emergency protocols. Be available 24/7 for emergencies related to building operations and resident safety.
- Maintenance Oversight: Supervise on-site maintenance, housekeeping, and concierge team members. Develop and maintain work schedules for team members, ensuring daily, weekly, and annual tasks are completed. Coordinate with the on-site maintenance team and vendors to ensure work orders are completed timely, and property maintenance is proactive, not reactive. Implement and oversee an annual preventive maintenance plan, including inspections, power cleanings, surface sealings, and other property upkeep measures.
- Vendor & Contract Management: Source, negotiate, and manage vendor contracts for landscaping, maintenance, and other services, ensuring quality work and cost-effectiveness. Maintain current files on all vendor certificates of insurance, licenses, and warranties in tandem with the CHR accounting team.
- Communication Hub: Keep residents informed through clear, timely communications, including newsletters, community updates, and notices.
- Event & Engagement Planning: Support or organize community events and initiatives that foster a sense of belonging and connection among residents. Be on-site during key community events and work flexible hours, including evenings, weekends, and holidays as needed.
- Compliance & Community Standards: Educate residents on association rules and policies. Enforce community standards with fairness and consistency while promoting a collaborative, solutions-oriented approach. Review and process resident requests for alterations, renovations, and other projects requiring association approval. Ensure compliance with governing documents during all owner modifications.
- Resident Experience: Foster a welcoming and supportive environment by building relationships with residents, promptly addressing concerns, and ensuring resident satisfaction is always a priority.
What you bring
cmca
financial acumen
hs diploma
communication
problem solving
google workspace
- Financial acumen with budgeting and expense management experience.
- High school diploma or equivalent required; additional education is a plus.
- Strong communication skills.
- CMCA credential (or willingness to obtain).
- Outstanding interpersonal and communication abilities.
- Strong organizational, problem-solving, and leadership skills.
- Ability to work independently and take ownership of the community’s operations.
- Proficiency in Google Workspace.
- Experience in property management, community association management, hospitality, or a customer-facing leadership role preferred.
- Competitive PTO Policy – Time off to rest, recharge, and take care of what matters most.
- Retirement Plan with Company Match – Invest in your future with our 401(k) plan and company contributions.
- Career Growth Opportunities – We invest in your development with training, mentorship, and a clear path to advance within your career.
- Strong Company Culture – A values-driven team where collaboration, innovation, and connection matter.
- Full Suite of Health Benefits – Medical, dental, and vision coverage to keep you and your family well.
- Generous Parental and Family Leave – Supporting you during life’s most important moments.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- resident and emergency contact records maintenance
- resident request processing for alterations and renovations
People also searched
Company
Overview
2003
Year Founded
The company was established in 2003 to focus on creating specialized communities for over-55s.
- A trailblazer in creating communities that prioritize comfort, accessibility, and modern living for over-55s.
- Focus on vibrant, affordable, and sustainable living environments, often incorporating green spaces and recreational facilities.
- A leader in creating purpose-built communities tailored for older Australians with a strong portfolio of developments across Australia.
- Typical projects include low-maintenance, high-quality homes with a range of amenities, designed to foster social interaction and active lifestyles.
- Specializes in residential developments, blending innovation with practicality to cater to the evolving needs of the over-55 demographic.
- A standout feature is its focus on community-building, with properties often featuring shared spaces such as pools, gyms, and community halls.
- Has grown significantly, establishing a solid presence in the Australian market with a reputation for high-quality, well-designed living spaces.
- We put people at the heart of everything we do
- We believe in creating a sense of belonging
- We are committed to delivering a superior experience
- We foster collaboration and team spirit
- We embrace diversity of thought, backgrounds and experiences
- We promote innovation and agility
- We are customer-centric and results-driven
2030
Net Zero Target
Commitment to achieving net zero carbon emissions by 2030.
- Prioritize sustainable and energy-efficient building designs
- Use of renewable energy sources across properties
- Incorporate green spaces and sustainable landscaping practices
- Adopt water-saving technologies and waste reduction initiatives
- Promote eco-friendly lifestyle options for residents
- Focused on increasing female representation in leadership roles
- Gender diversity in senior management positions
- Dedicated initiatives to support women in the workforce
- Regular monitoring of diversity metrics to ensure inclusion goals are met
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