Workshop Chargehand at Paragon Banking Group Plc in Wellington, England, United Kingdom | Kablio

Role

Description

system testing

diagnostic tools

stock management

job scheduling

fault diagnosis

workshop ops

Test and check that systems and components are safe, secure and working properly.
Ensure all service and maintenance paperwork is completed to DVSA standards in a timely manner .
Monitor consumable stock onsite i.e. oils and other fluids and order replenishments when required.
Manage workload to ensure smooth running of workshop.
Cover out of hours breakdown standby on a rota basis if required.
Use various equipment, including hand-held and onboard compression gauges or diagnostic computers.
Maintain and establish a safe, secure and compliant working environment.
Ensure daily VOR report is sent to Workshop Controller before 9am to be sent with the combined NNC report.
Complete daily handover to the workshop controller on fleet status/repair progress
Maintain efficient day to day operation of the workshop and manage running defects to keep VOR to a minimum.
Ensure warranty parts returned and relevant paperwork completed
Test drive vehicles where permitted and correct driving license is held.
Obtain accurate costings from suppliers and set to estimate for fleet desk approval when required.
Carry out vehicle inspection examinations in line with VOSA procedure and Company policy.
Diagnose faults by isolating systems or components that may have caused or potentially cause a problem.
Repair or replace worn parts ahead of the vehicle’s breakdown or damage.
Ensure the safety of all personnel and security of premises under your control.
Gain authorisation to repair or fit parts as required by Company Procedure.
Create jobs from set schedule in Fleetwave and process to in progress ensuring all information is accurate and correct
When workload permits assist other local workshops.Work safely in accordance with Risk Assessments and Method Statements, using the correct PPE.
Maintain a degree of flexibility while working in order to provide adequate cover to serve customer and workshop requirements.

Requirements

electrical

hydraulic

vehicle maintenance

health safety

diagnostics

hgv licence

Leadership and managerial skills
Electrical and hydraulic systems knowledge
Municipal vehicle maintenance experience
High level of Health and Safety awareness
Driving licence HGV Class 2 (minimum)
Good reading and computer literacy
Good communicator and listener
Diagnostic and problem-solving skills
DVSA HGV Inspection Course
Ability to multi-task in a busy environment
HGV Apprentice Served Qualification

Benefits

Life Assurance and Personal Accident Cover
Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
Profit Related Pay: We share some of our annual profit with our eligible employees
Volunteering Day: Contribute to causes you care about with one volunteering day per year
Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
Pension Plan: We contribute up to 10% of your annual salary towards your pension
Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

we do not offer visa sponsorship; applicants must have the right to work in the uk.

Security clearance

Information not given or found

Company

Overview

1985-founded

Year Established

Operates since 1985 as National Home Loans Corporation.

FTSE 250-listed

Market Ranking

A fully integrated specialist bank listed on the FTSE 250.

£15B in loans

Managed Assets

Manages over £15 billion in loans across its lending segments.

£1.3B revenue

Annual Revenue

Reported over £1.3 billion in revenue in 2024.

Operates through two main segments: mortgage lending (primarily buy‑to‑let) and commercial lending including motor, development, SME and structured finance.
Has built a strong pipeline in buy‑to‑let and property development finance, recently driving notable loan growth.
Notable for limited motor finance exposure amidst broader sector risks, highlighting its prudent risk management.
Strong digital push with initiatives like the Spring savings app and enhanced buy‑to‑let mortgage platforms.

Culture + Values

To work together to ensure good outcomes for all our customers
To maintain the highest standards and deliver our products and services with care and accuracy
To be honest and open in everything we do
To ensure we have fun while achieving success!
To drive the business forward with determination and to do so with effort and enthusiasm
To identify and create new business opportunities and apply creative and effective solutions to problems
To work in harmony and collectively towards the delivery of our overall objective
To treat people as individuals and listen to their views

Environment + Sustainability

48% emissions reduction

Operational Emissions Reduction

Committed to reducing operational market-based emissions by 48% compared to the 2019 baseline by 2024.

95% renewable electricity

Renewable Energy Usage

95% of electricity is sourced from renewable sources, significantly reducing the carbon footprint of operations.

53.4% green lending

Sustainable Mortgage Lending

53.4% of new mortgage lending in 2024 was allocated to EPC-rated A–C properties, promoting energy efficiency.

£300M green funding

Green Homes Initiative Funding

Increased funding to £300 million in 2024 to support green initiatives, fostering sustainable living and energy efficiency.

Joined Bankers for Net Zero and committed to be net zero across operational footprint by 2030.
SME division funds green assets including solar panels, wind turbines, EV charging, heat pumps, and energy storage.
Issued £150 million Tier 2 Green Bond in March 2021 to finance EPC A–B residential real estate.
No environmental prosecutions or fines to date.

Inclusion & Diversity

40% Female

Senior Management Target

Aiming for 40% female representation in senior roles by 2025, up from 35% in 2022.

5% Minority

Senior Management Diversity

Targeting at least 5% representation from ethnic minority backgrounds in senior roles by 2027.

Established EDI Network in 2020 to support diverse talent and build inclusive workforce
Signed Race at Work Charter principles including board-level commitment and ethnicity data capture
Accredited Disability Confident employer: inclusive recruitment, interview, adjustments and support
Launched cross-company mentoring via 30% Club; founding member of Progress Together for socio‑economic diversity
Published annual Gender Pay Gap Report; no indication of unequal pay in similar roles, but men in higher-paid roles highlighted
Annual data collection on age, gender, ethnicity, sexual orientation, religion and disability to monitor diversity progress

Articles

Role

Description

system testing

diagnostic tools

stock management

job scheduling

fault diagnosis

workshop ops

Test and check that systems and components are safe, secure and working properly.
Ensure all service and maintenance paperwork is completed to DVSA standards in a timely manner .
Monitor consumable stock onsite i.e. oils and other fluids and order replenishments when required.
Manage workload to ensure smooth running of workshop.
Cover out of hours breakdown standby on a rota basis if required.
Use various equipment, including hand-held and onboard compression gauges or diagnostic computers.
Maintain and establish a safe, secure and compliant working environment.
Ensure daily VOR report is sent to Workshop Controller before 9am to be sent with the combined NNC report.
Complete daily handover to the workshop controller on fleet status/repair progress
Maintain efficient day to day operation of the workshop and manage running defects to keep VOR to a minimum.
Ensure warranty parts returned and relevant paperwork completed
Test drive vehicles where permitted and correct driving license is held.
Obtain accurate costings from suppliers and set to estimate for fleet desk approval when required.
Carry out vehicle inspection examinations in line with VOSA procedure and Company policy.
Diagnose faults by isolating systems or components that may have caused or potentially cause a problem.
Repair or replace worn parts ahead of the vehicle’s breakdown or damage.
Ensure the safety of all personnel and security of premises under your control.
Gain authorisation to repair or fit parts as required by Company Procedure.
Create jobs from set schedule in Fleetwave and process to in progress ensuring all information is accurate and correct
When workload permits assist other local workshops.Work safely in accordance with Risk Assessments and Method Statements, using the correct PPE.
Maintain a degree of flexibility while working in order to provide adequate cover to serve customer and workshop requirements.

Requirements

electrical

hydraulic

vehicle maintenance

health safety

diagnostics

hgv licence

Leadership and managerial skills
Electrical and hydraulic systems knowledge
Municipal vehicle maintenance experience
High level of Health and Safety awareness
Driving licence HGV Class 2 (minimum)
Good reading and computer literacy
Good communicator and listener
Diagnostic and problem-solving skills
DVSA HGV Inspection Course
Ability to multi-task in a busy environment
HGV Apprentice Served Qualification

Benefits

Life Assurance and Personal Accident Cover
Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
Profit Related Pay: We share some of our annual profit with our eligible employees
Volunteering Day: Contribute to causes you care about with one volunteering day per year
Family Friendly policies : We offer enhanced parental pay and paid time off for fertility treatment
Pension Plan: We contribute up to 10% of your annual salary towards your pension
Generous Holiday Allowance: 25 days, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year’s Eve. You can also buy or sell up to a week’s leave
Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

we do not offer visa sponsorship; applicants must have the right to work in the uk.

Security clearance

Information not given or found

Company

Overview

1985-founded

Year Established

Operates since 1985 as National Home Loans Corporation.

FTSE 250-listed

Market Ranking

A fully integrated specialist bank listed on the FTSE 250.

£15B in loans

Managed Assets

Manages over £15 billion in loans across its lending segments.

£1.3B revenue

Annual Revenue

Reported over £1.3 billion in revenue in 2024.

Operates through two main segments: mortgage lending (primarily buy‑to‑let) and commercial lending including motor, development, SME and structured finance.
Has built a strong pipeline in buy‑to‑let and property development finance, recently driving notable loan growth.
Notable for limited motor finance exposure amidst broader sector risks, highlighting its prudent risk management.
Strong digital push with initiatives like the Spring savings app and enhanced buy‑to‑let mortgage platforms.

Culture + Values

To work together to ensure good outcomes for all our customers
To maintain the highest standards and deliver our products and services with care and accuracy
To be honest and open in everything we do
To ensure we have fun while achieving success!
To drive the business forward with determination and to do so with effort and enthusiasm
To identify and create new business opportunities and apply creative and effective solutions to problems
To work in harmony and collectively towards the delivery of our overall objective
To treat people as individuals and listen to their views

Environment + Sustainability

48% emissions reduction

Operational Emissions Reduction

Committed to reducing operational market-based emissions by 48% compared to the 2019 baseline by 2024.

95% renewable electricity

Renewable Energy Usage

95% of electricity is sourced from renewable sources, significantly reducing the carbon footprint of operations.

53.4% green lending

Sustainable Mortgage Lending

53.4% of new mortgage lending in 2024 was allocated to EPC-rated A–C properties, promoting energy efficiency.

£300M green funding

Green Homes Initiative Funding

Increased funding to £300 million in 2024 to support green initiatives, fostering sustainable living and energy efficiency.

Joined Bankers for Net Zero and committed to be net zero across operational footprint by 2030.
SME division funds green assets including solar panels, wind turbines, EV charging, heat pumps, and energy storage.
Issued £150 million Tier 2 Green Bond in March 2021 to finance EPC A–B residential real estate.
No environmental prosecutions or fines to date.

Inclusion & Diversity

40% Female

Senior Management Target

Aiming for 40% female representation in senior roles by 2025, up from 35% in 2022.

5% Minority

Senior Management Diversity

Targeting at least 5% representation from ethnic minority backgrounds in senior roles by 2027.

Established EDI Network in 2020 to support diverse talent and build inclusive workforce
Signed Race at Work Charter principles including board-level commitment and ethnicity data capture
Accredited Disability Confident employer: inclusive recruitment, interview, adjustments and support
Launched cross-company mentoring via 30% Club; founding member of Progress Together for socio‑economic diversity
Published annual Gender Pay Gap Report; no indication of unequal pay in similar roles, but men in higher-paid roles highlighted
Annual data collection on age, gender, ethnicity, sexual orientation, religion and disability to monitor diversity progress

Articles