Customer Experience Advisor

Description

• Collaborate with team members, ensuring a seamless service experience for our customers.
• Participate in training sessions, continuously learning and evolving your skills to better serve our customers.
• Deliver outstanding customer service via phone and email, handling inquiries and resolving issues promptly.
• Maintain clear, empathetic communication, ensuring customers always feel heard and supported.
• Stay up to date on Rendall & Rittner’s services, using feedback to improve and enhance the customer experience.

Requirements

• You have excellent communication skills, both over the phone and in writing.
• Think creatively to solve customer problems and prevent potential issues from escalating.
• You're a problem solver, quick to think on your feet and come up with creative solutions.
• You thrive in a team environment, collaborating and sharing knowledge to achieve common goals.
• Show strong verbal and written communication skills to articulate clear solutions.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance