Sales & Service Technician II (Field Install & Repair)

Description

• Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
• Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
• Support and actively participate in the promotion of Company products and services
• Place aerial and buried plant and service drops
• Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
• Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
• Navigate web, set up Business/Residential computers and demonstrate to customers
• Install and maintain inside wire for residential/business broadband (HSI/Video) service
• Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
• Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers

Requirements

• Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
• Driving: Frequent
• Must be available for flexible scheduling, holidays, after hours and call-outs
• Experience in telecommunications installation and maintenance
• Basic keyboard and software skills
• High School Diploma or equivalent
• Valid driver’s license and satisfactory driving record; CDL preferred
• Cable Locator
• TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
• Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
• Hand Tools
• Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
• Laptop Computer
• Must complete company provided training and demonstrate ability to complete full installs
• Hand Held Terminal
• Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
• Ability to work independently and desire to work ‘face-to-face’ with customer
• Travel: Moderate

Benefits

• 4 Tel Test System

Training + Development

Interview process

Visa Sponsorship

Security clearance