Royal American Management, Inc. provides property management services across diverse sectors.
Leasing consultant assists with marketing, resident relations, leasing, and property operations.
1 months ago ago
Junior (1-3 years)
Full Time
Miami, FL
Onsite
Company Size
350 Employees
Service Specialisms
Property Management
Third Party Management
Vendor Services
Contracting
Maintenance
Training
RealPage Systems Support
Affordable Compliance Programs
Sector Specialisms
Multifamily
Affordable Housing
Mixed-Use Communities
Commercial Developments
Hotel Facilities
Property Management
Single-Family Housing Rental
Role
Description
lease prep
market surveys
resident screening
maintenance software
rent collection
model tours
Contact all guests by phone and/or email within 24 hours or less of their initial visit
Prepare lease packages
Prepare market surveys and traffic reports
Sends Thank You cards after to guests
Provide a welcoming office environment for potential residents
Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
May be asked to perform housekeeping duties as needed
Assist with development and implementation of resident services programming
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
Create positive, welcoming, supportive environment for resident, visitors and community associates
Collect late rents and other monies due to the property
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
Determine the needs of prospective residents
Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
Utilize maintenance software program to enter in and track service requests
Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
Requirements
property management
onesite
affordable housing
high school
customer service
communication
Minimum of one year property management experience preferred
Clearly communicate verbally, in writing and read in English
Proficiency in One Site preferred
Excellent customer service skills
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver’s license if required by Management based on location/property or business needs
Work with a computer for a minimum of 7 hours daily either standing or sitting
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
High School Diploma or Equivalent
Display professionalism in both work ethic and appearance
Demonstrate strong written and oral communication skills
Benefits
Work flexible schedule, including evenings and weekends
Lease renewal process
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to provide top-tier property management, Royal American Management has grown to offer a wide range of services.
With decades of experience, they specialize in residential and commercial real estate management, overseeing properties across multiple states.
The company is known for its adaptive approach, tackling everything from large-scale apartment complexes to office spaces.
Throughout their history, Royal American has prided itself on maintaining high occupancy rates and fostering strong tenant relationships.
They bring a unique blend of experience and innovation, ensuring the properties they manage are always well-maintained and valued.
Culture + Values
Integrity and honesty are at the core of everything we do.
Commitment to providing superior service to residents and clients.
Empowering employees to reach their full potential.
Dedicated to providing a safe and rewarding environment for both employees and residents.
Fostering a culture of respect, trust, and professionalism.
Environment + Sustainability
2050
Net Zero Target
Aiming to achieve net zero carbon emissions by 2050 through comprehensive sustainability initiatives.
Committed to reducing environmental impact across all operations.
Implementing energy-efficient technologies and sustainable practices in property management.
Reducing water usage and waste production in all managed properties.
Encouraging residents to adopt sustainable living practices.
Inclusion & Diversity
Focused on creating a diverse and inclusive work environment.