Work Planning Technician at South West Water in Exeter, England, United Kingdom | GBP25,274-25,274 | Kablio

Role

Description

planning systems

meter reduction

risk management

team support

performance reporting

partner liaison

Liaise with partners and other business areas to resolve queries and respond within agreed timescales to compliment resolution
Effective use of planning and scheduling systems to optimise productivity in the Metering Teams by identifying and issuing work based on centrally available information
Work to proactively reduce and prevent Long Unread Meters
Be responsible for identifying and mitigating areas of risk to performance with through continuous recording of daily risks and liaison with team managers to allocate resources accordingly across depot areas.
Support all Metering Teams in delivering high levels of customer and technical service to meet business objectives and drive continued improvement
Build and maintain cooperative working relationships with others.
Running reports for Company performance reporting, board report and performance management; ensuring outputs are supplied to the optimum quality and timescale
Admin support of the contractual measures and business systems

Requirements

resilience

gcse

excel

communication

organisation

prioritisation

Resilience and ability to stay calm when under pressure
Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
Confident ability in using excel
Excellent oral and written communication skills
Ability to organise and prioritise

Benefits

Look after your wellbeing with our Champion Health support platform
Invest in Pennon Group plc through our employee share schemes
Enjoy free eye tests and discounts on frames and lenses at Specsavers
Share your parental leave and split your time off to care for your child how you choose
A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
Take up to 26 weeks’ additional maternity leave
We offer free car parking at the majority of our sites
Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
Buy or sell annual leave to offer you extra flexibility
Competitive Contributory Pension
A discretionary Bonus
Generous holiday allowance plus bank holidays
We support our people by offering a free, confidential Employee Assistance Programme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 Years

Experience in Water Services

The company has extensive experience providing water services to the region.

2,000 Employees

Dedicated Staff

The company employs a large team to deliver vital water services.

1.6M People

Serving the Community

The company plays a vital role in managing the water supply for over 1.6 million people across multiple regions.

South West Water is a leading provider of water and wastewater services, covering Cornwall, Devon, and parts of Dorset.
The company is known for pioneering innovation in water treatment and sustainability efforts across its service regions.
Specializes in providing clean, safe water and efficient wastewater treatment to both residential and commercial customers.
Committed to ensuring the highest standards of water quality and environmental stewardship in all its operations.
One of the standout projects includes the upgrade of wastewater treatment facilities to meet growing demand and environmental standards.
South West Water's operations span a variety of sectors, including residential, commercial, and industrial water services.

Culture + Values

Trusted
Collaborative
Responsible
Progressive

Environment + Sustainability

100k tonnes CO₂

Operational carbon emissions target

The company aims to achieve net zero by 2030 by reducing operational carbon emissions by up to 100,000 tonnes of CO₂.

100%

Electric vehicle fleet

The company operates a 100% electric car and van fleet, contributing to reduced emissions.

250k trees

Tree planting initiative

The company plans to plant 250,000 trees by 2025 to support reforestation and carbon sequestration.

£2.5B investment

Sustainability investment

The company has committed £2.5 billion from 2025–2030 for storm overflow reduction, nutrient pollution prevention, and biodiversity conservation.

Biogas capture from wastewater treatment and use for vehicle fuel or grid injection
Hydro-electric generation at Mary Tavy, solar PV and wind on-site
Reducing leaks by 15%
Restoring peatland to store carbon and enhance biodiversity
Since 2019, nature-based solutions include managing 126,733 ha land, restoring 3,907 ha peatland

Inclusion & Diversity

30%

Gender Diversity Target

Committed to increasing gender diversity in boardrooms and business leadership.

10k Interns

Black Internship Initiative

Supporting the 10,000 Black Interns initiative to expand career opportunities.

Disability Confident employer
Women’s Network, LGBTQ+ Network, and other employee networks influencing business direction
Mental Health Awareness Month, Black History Month, and guest‑speaker events hosted
Company‑wide statement: “Be Rock Solid – Build trust and be trusted”; “Be You – bring your best… make your mark”; “Be the Future – Embrace change. Drive Progress. Own the challenge.”

Articles

Developer Services

Building & development contact

Media centre (press office)

Role

Description

planning systems

meter reduction

risk management

team support

performance reporting

partner liaison

Liaise with partners and other business areas to resolve queries and respond within agreed timescales to compliment resolution
Effective use of planning and scheduling systems to optimise productivity in the Metering Teams by identifying and issuing work based on centrally available information
Work to proactively reduce and prevent Long Unread Meters
Be responsible for identifying and mitigating areas of risk to performance with through continuous recording of daily risks and liaison with team managers to allocate resources accordingly across depot areas.
Support all Metering Teams in delivering high levels of customer and technical service to meet business objectives and drive continued improvement
Build and maintain cooperative working relationships with others.
Running reports for Company performance reporting, board report and performance management; ensuring outputs are supplied to the optimum quality and timescale
Admin support of the contractual measures and business systems

Requirements

resilience

gcse

excel

communication

organisation

prioritisation

Resilience and ability to stay calm when under pressure
Good general standard of education with a minimum of GCSE Grade C or equivalent in English and Maths
Confident ability in using excel
Excellent oral and written communication skills
Ability to organise and prioritise

Benefits

Look after your wellbeing with our Champion Health support platform
Invest in Pennon Group plc through our employee share schemes
Enjoy free eye tests and discounts on frames and lenses at Specsavers
Share your parental leave and split your time off to care for your child how you choose
A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
Take up to 26 weeks’ additional maternity leave
We offer free car parking at the majority of our sites
Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
Buy or sell annual leave to offer you extra flexibility
Competitive Contributory Pension
A discretionary Bonus
Generous holiday allowance plus bank holidays
We support our people by offering a free, confidential Employee Assistance Programme

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

30 Years

Experience in Water Services

The company has extensive experience providing water services to the region.

2,000 Employees

Dedicated Staff

The company employs a large team to deliver vital water services.

1.6M People

Serving the Community

The company plays a vital role in managing the water supply for over 1.6 million people across multiple regions.

South West Water is a leading provider of water and wastewater services, covering Cornwall, Devon, and parts of Dorset.
The company is known for pioneering innovation in water treatment and sustainability efforts across its service regions.
Specializes in providing clean, safe water and efficient wastewater treatment to both residential and commercial customers.
Committed to ensuring the highest standards of water quality and environmental stewardship in all its operations.
One of the standout projects includes the upgrade of wastewater treatment facilities to meet growing demand and environmental standards.
South West Water's operations span a variety of sectors, including residential, commercial, and industrial water services.

Culture + Values

Trusted
Collaborative
Responsible
Progressive

Environment + Sustainability

100k tonnes CO₂

Operational carbon emissions target

The company aims to achieve net zero by 2030 by reducing operational carbon emissions by up to 100,000 tonnes of CO₂.

100%

Electric vehicle fleet

The company operates a 100% electric car and van fleet, contributing to reduced emissions.

250k trees

Tree planting initiative

The company plans to plant 250,000 trees by 2025 to support reforestation and carbon sequestration.

£2.5B investment

Sustainability investment

The company has committed £2.5 billion from 2025–2030 for storm overflow reduction, nutrient pollution prevention, and biodiversity conservation.

Biogas capture from wastewater treatment and use for vehicle fuel or grid injection
Hydro-electric generation at Mary Tavy, solar PV and wind on-site
Reducing leaks by 15%
Restoring peatland to store carbon and enhance biodiversity
Since 2019, nature-based solutions include managing 126,733 ha land, restoring 3,907 ha peatland

Inclusion & Diversity

30%

Gender Diversity Target

Committed to increasing gender diversity in boardrooms and business leadership.

10k Interns

Black Internship Initiative

Supporting the 10,000 Black Interns initiative to expand career opportunities.

Disability Confident employer
Women’s Network, LGBTQ+ Network, and other employee networks influencing business direction
Mental Health Awareness Month, Black History Month, and guest‑speaker events hosted
Company‑wide statement: “Be Rock Solid – Build trust and be trusted”; “Be You – bring your best… make your mark”; “Be the Future – Embrace change. Drive Progress. Own the challenge.”

Articles

Developer Services

Building & development contact

Media centre (press office)