Leasing Consultant

Description

• Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
• Ensures that the community and show units meet the Company’s standards for show quality by dailyinspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs tothe community’s maintenance team members, merchandising and ensuring a physically appealing showunit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Keeps abreast of current changes in technology, leasing and sales tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.
• Practices proper safety techniques in accordance with Company, community, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Executes and performs activities in support of the community’s lease renewal program by preparinglease renewal letters and packages for residents, meeting with and contacting renewing residents in
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready conditionand schedules any outstanding item to be addressed with the maintenance team.
• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-younotes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability,record traffic and leasing activities, manage resident and prospect data, and capture criticaldemographic and other information about existing and future residents.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Stays informed about current market and competitor conditions that may impact the community’soccupancy and sales results, develops and implements short- and long-term marketing plans and goalsto sustain occupancy, and follows the community’s established policies related to concessions, specials,and other programs to boost occupancy.
• Identifies areas for improvement and offers suggestions to improve the community’s efficiency, profitability, and productivity.
• Designs and executes marketing activities to create and drive traffic to the community, includingimplementing resident referral and employer outreach programs, using internet marketing tools(Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketingplans, drives, and special programs.
• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals bygreeting and qualifying prospects, conducting community tours and showing apartments, processingapplications, credit screening, and criminal background checks, preparing the lease and move-inpackage, and ensuring a smooth resident move-in and lease signing.
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Requirements

• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
• Demonstrated ability to apply sales skills, such as generating sales leads, conducting salespresentations, qualifying prospects, and closing.
• Must be able to work a flexible work schedule, which may include weekends and/or holidays
• High School diploma, GED or an employment history that demonstrates the application and usage of asales, marketing, internet and customer service background sufficient to resolve customer complaintsand issues and complete financial records, documents, and reports.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals,and fractions, and calculate percent’s in order to complete financial records, budgets, and other fiscalreporting information.
• Demonstrated proficiency in word processing, property management software (preferably Yardiand/or One Site), and spreadsheet management programs in order to complete required reports andemployment documents.
• Incumbents must have valid driver’s license to operate a golf cart on property.
• Incumbents work in an office environment, but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
• Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
• Proficiency and fluency in using the internet for marketing, advertising, and sales-relatedcircumstances, including using Craigslist, Google and other search engines, and navigating the internetand websites.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legaldocuments, sell and explain apartment features, and answer questions.
• Incumbents must be able to stand, walk and/or sit for extended periods of time and push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance