Description

The technician will assist higher‑level staff with troubleshooting, repairing, testing, and inspecting fire alarm and fire suppression systems while providing excellent customer service. Responsibilities include completing NFPA‑compliant reports, documenting deficiencies for the sales team, and accurately maintaining daily timesheets. The role emphasizes punctuality, dependability, and daily collaboration with a senior technician on‑site.

• Assist senior technicians with troubleshooting, repairing, testing, and inspecting fire alarm and suppression systems.
• Support senior technicians in direct customer interactions to resolve system issues.
• Report deficiencies identified during visits to the sales team.
• Learn and follow proper NFPA documentation and inspection procedures.
• Accurately maintain daily timesheets for labor tracking and job costing.
• Report daily to the assigned senior technician and support on‑site tasks.
• Lift objects weighing 50 lb and maneuver cylinders up to 300 lb using appropriate equipment.
• Climb ladders and work from heights using lifts as required.
• Wear mandatory PPE (safety shoes, hard hat, etc.) and company uniform on duty.

Requirements

Fire Fighter Sales and Services Co. is hiring a full‑time Fire Alarm Systems Service Technician – Level 1 in Warrendale, PA. The position requires a high school diploma or equivalent and involves road‑warrior travel. It falls under the Skilled Labor – Trades category and serves as an entry‑level role supporting senior technicians.

Candidates must hold a high school diploma or GED and obtain NICET Level I Certification in Testing and Inspection within one year. Required qualifications include strong communication skills, organization, a team‑oriented attitude, and a valid driver’s license with reliable transportation. Applicants must also pass a pre‑employment drug test and background check.

Work is performed primarily offsite at customer facilities, which may involve clean or unclean environments and varying temperatures. Physical demands include lifting 50 lb objects, maneuvering cylinders up to 300 lb, climbing ladders, and using lifts, while wearing mandatory personal protective equipment and company uniforms.

• Complete NFPA‑required reports and documentation for inspections and services.
• Demonstrate punctuality and dependability by providing a full day’s work.
• Hold a high school diploma or GED and obtain NICET Level I Certification within one year.
• Possess strong written and verbal communication skills.
• Be highly organized, detail‑oriented, and able to follow through on tasks.
• Exhibit a team‑oriented, positive, collaborative attitude; customer service experience preferred.
• Be willing to work overtime and adapt to changing schedules.
• Maintain a valid driver’s license, reliable transportation, and a clean driving record.
• Pass pre‑employment drug test and background check.

Benefits

The compensation package offers medical, dental, and vision insurance, company‑paid life and long‑term disability coverage, paid time off, seven paid holidays, and a 401(k) plan with safe harbor matching. Additional benefits include business‑ casual office environment, employee referral bonuses, company‑provided work attire, and potential provision of a company vehicle and mobile phone. Fire Fighter Sales and Service Co. is an Equal Opportunity and Affirmative Action employer.

• Receive medical, dental, and vision insurance, company‑paid life and long‑term disability coverage.
• Earn paid time off starting the first year, seven paid holidays, and 401(k) with safe harbor match.
• Obtain company‑provided work attire, with potential company vehicle and mobile phone for job‑related travel.

Training + Development

Interview process

Visa Sponsorship

Security clearance