Warehouse Helper/Runner at Reliance Home Comfort in Burlington, Ontario, Canada | Kablio

Role

Description

heater refurbishment

equipment delivery

load/unload

inventory management

equipment staging

truck inspection

Refurbishing of water heaters and removing newer components on scrapped heaters.
Make deliveries as may be required by Installation crews.
Load and unload at job sites as required.
Work closely with Installation, Sales, and Workforce Planning departments to assure smooth and accurate flow of installation information, model and serial numbers and any other documentation required for accurate customer history files.
Responsible to organize and help inventory HVAC equipment and materials, including loading and unloading of equipment, and scanning and entering serialized equipment into system.
Staging of HVAC equipment and materials prior to installations.
Assist Installation crews with daily truck inspections and assure regularly scheduled truck maintenance is being carried out.
Document and report on Stock quantities to ensure no stoppage of work due to inadequate Equipment inventory.

Requirements

driver license

grade 12

forklift license

computer skills

heavy lifting

communication

Must have a valid class G driver’s license.
Ability to take direction and work with a minimal amount of supervision.
Grade 12 or equivalent.
Excellent verbal and written skills.
Must be able to lift up to 75 lbs. (and greater with assistance).
Computer skills including scanning, email, data collection.
Good organization skills.
Forklift license or experience an asset.
Consistent work with a predictable and stable work schedule
Good communication skills.
Must be able to work in all areas assigned.

Benefits

The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
Fully paid tuition and apprentice leave top-up for eligible Team Members
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
Competitive wages with opportunity to earn additional commissions and bonuses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2.8B

Acquisition Value

The company was acquired by CK Group for $2.8 billion in 2017.

2 million

Customers Served

The company currently supports over 2 million customers across its operations.

$750M

Annual Revenue

Generated roughly $750 million in annual revenue.

2005

Rebranding Year

The company rebranded from Union Energy to Reliance Home Comfort in 2005.

Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S.
Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers.
Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance.
Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models.
Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements.
While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

Culture + Values

Honesty
Passionate
“Guiding Principles are embedded in our DNA” shaping interactions and daily operations
Annual Summit to educate, motivate and celebrate team members
President’s Club & Award recognizing top performers living the Guiding Principles
Monthly Comfort Ambassador recognition for team members embodying Guiding Principles

Environment + Sustainability

10,000 Trees

Tree Planting Initiative

Collaboration with One Tree Planted to support reforestation efforts tied to paperless billing adoption.

25,000 tCO₂e/year

Methane Capture Impact

Carbon offset credits offered with SmartAir™ Green Series support methane reduction and landfill energy conversion projects.

Committed to operating in an environmentally sustainable manner and offering eco-friendly home comfort solutions
Joined Net Zero Technology Adoption Demonstration Project to build Net Zero demonstration homes in Ontario
Partnered with One Tree Planted to plant ~10,000 trees linked to paperless billing adoption
Eliminated single-use cups, lids, cutlery at branches and plastic water bottles at head office
Offer carbon offset credits with SmartAir™ Green Series: supports projects capturing methane and landfill-to-electricity
Net Zero target: participating in Net Zero TAP; goal to build Net Zero-ready homes by demonstration project (aligned with industry targets by 2030)

Inclusion & Diversity

Initiative aimed at cultivating equal opportunities for women in skilled trades, corporate, and leadership roles.
Partnerships with charities to amplify the voices of Black, Indigenous, and 2SLGBTQIA+ communities.
ESG blueprint supporting six United Nations Sustainable Development Goals, including diversity and inclusivity.

Articles

Wikipedia – Reliance Home Comfort

Reddit – Protection plan experiences (mixed reviews)

Reddit – Scams & shady sales tactics

Reddit – Inventory Manager job posting

Role

Description

heater refurbishment

equipment delivery

load/unload

inventory management

equipment staging

truck inspection

Refurbishing of water heaters and removing newer components on scrapped heaters.
Make deliveries as may be required by Installation crews.
Load and unload at job sites as required.
Work closely with Installation, Sales, and Workforce Planning departments to assure smooth and accurate flow of installation information, model and serial numbers and any other documentation required for accurate customer history files.
Responsible to organize and help inventory HVAC equipment and materials, including loading and unloading of equipment, and scanning and entering serialized equipment into system.
Staging of HVAC equipment and materials prior to installations.
Assist Installation crews with daily truck inspections and assure regularly scheduled truck maintenance is being carried out.
Document and report on Stock quantities to ensure no stoppage of work due to inadequate Equipment inventory.

Requirements

driver license

grade 12

forklift license

computer skills

heavy lifting

communication

Must have a valid class G driver’s license.
Ability to take direction and work with a minimal amount of supervision.
Grade 12 or equivalent.
Excellent verbal and written skills.
Must be able to lift up to 75 lbs. (and greater with assistance).
Computer skills including scanning, email, data collection.
Good organization skills.
Forklift license or experience an asset.
Consistent work with a predictable and stable work schedule
Good communication skills.
Must be able to work in all areas assigned.

Benefits

The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
Fully paid tuition and apprentice leave top-up for eligible Team Members
A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
Competitive wages with opportunity to earn additional commissions and bonuses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$2.8B

Acquisition Value

The company was acquired by CK Group for $2.8 billion in 2017.

2 million

Customers Served

The company currently supports over 2 million customers across its operations.

$750M

Annual Revenue

Generated roughly $750 million in annual revenue.

2005

Rebranding Year

The company rebranded from Union Energy to Reliance Home Comfort in 2005.

Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S.
Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers.
Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance.
Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models.
Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements.
While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.

Culture + Values

Honesty
Passionate
“Guiding Principles are embedded in our DNA” shaping interactions and daily operations
Annual Summit to educate, motivate and celebrate team members
President’s Club & Award recognizing top performers living the Guiding Principles
Monthly Comfort Ambassador recognition for team members embodying Guiding Principles

Environment + Sustainability

10,000 Trees

Tree Planting Initiative

Collaboration with One Tree Planted to support reforestation efforts tied to paperless billing adoption.

25,000 tCO₂e/year

Methane Capture Impact

Carbon offset credits offered with SmartAir™ Green Series support methane reduction and landfill energy conversion projects.

Committed to operating in an environmentally sustainable manner and offering eco-friendly home comfort solutions
Joined Net Zero Technology Adoption Demonstration Project to build Net Zero demonstration homes in Ontario
Partnered with One Tree Planted to plant ~10,000 trees linked to paperless billing adoption
Eliminated single-use cups, lids, cutlery at branches and plastic water bottles at head office
Offer carbon offset credits with SmartAir™ Green Series: supports projects capturing methane and landfill-to-electricity
Net Zero target: participating in Net Zero TAP; goal to build Net Zero-ready homes by demonstration project (aligned with industry targets by 2030)

Inclusion & Diversity

Initiative aimed at cultivating equal opportunities for women in skilled trades, corporate, and leadership roles.
Partnerships with charities to amplify the voices of Black, Indigenous, and 2SLGBTQIA+ communities.
ESG blueprint supporting six United Nations Sustainable Development Goals, including diversity and inclusivity.

Articles

Wikipedia – Reliance Home Comfort

Reddit – Protection plan experiences (mixed reviews)

Reddit – Scams & shady sales tactics

Reddit – Inventory Manager job posting