Assistant Community Manager

Description

The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media. This role serves as the primary point of contact for prospective and current residents, ensuring a seamless leasing experience. Strong interpersonal and organizational skills are essential to maintain high occupancy and positive community perception.

• Greet and qualify prospects using lead management software, adhering to Fair Housing rules.
• Assist prospects with applications, deposits, credit checks, and rental‑history verification.
• Maintain an up‑to‑date availability report and submit applications for manager approval.
• Show apartments, close sales, prepare units for move‑in, and obtain resident signatures.
• Process lease renewals, send notices, manage move‑outs, and update management software.
• Collect rent, enforce lease terms, track fees, and initiate evictions when necessary.
• Respond promptly to resident complaints, questions, and service requests to ensure satisfaction.
• Conduct market research on competing properties and execute outreach marketing initiatives.
• Maintain an active social‑media presence to boost property visibility and engagement.
• Complete all required paperwork for leases, move‑ins, and move‑outs in a timely manner.

Requirements

Candidates must have a high school diploma or GED, or equivalent experience, and at least one year of customer service or apartment leasing experience; a background in accounting is a plus. Proficiency with Microsoft Office Suite and project management tools is required, and a valid driver’s license is mandatory.

The role may require prolonged sitting at a desk, occasional stair climbing, and the ability to read documents and screens, hear verbal communications, and lift items up to 20 pounds. Work is performed on‑site and may involve exposure to the elements, confined spaces, heights, or other potentially hazardous areas.

Benefits

At RPM we’re in the business of extraordinary. We believe a people‑first approach drives success, so we offer top industry pay, comprehensive benefits, and clear pathways for upward mobility through career training and education. Join us and start your extraordinary journey today.

RPM Living provides weekly pay for on‑site associates, comprehensive healthcare coverage for full‑time employees, and employer‑paid assistance, mental health, and wellness programs. Additional benefits include critical illness, hospital indemnity, accident insurance, a 401(k) with robust company match, paid time off with floating holidays, volunteer days, and discounted perks such as Costco membership and entertainment offers. Employees also have access to professional development, career growth plans, DEIB initiatives, and Employee Resource Groups.

• Weekly pay for on‑site associates.
• Comprehensive health care coverage for full‑time employees.
• Employer‑paid employee assistance, mental‑health, and wellness programs.
• Critical illness, hospital indemnity, and accident insurance.
• 401(k) plan with strong company match.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks (Costco membership, movie tickets, travel and entertainment discounts).
• Professional development, career‑growth pathways, and role‑based learning plans.

Training + Development

Interview process

Visa Sponsorship

Security clearance