Support the performance of assigned tasks related to fire life safety system services, ensuring effective operation and compliance with safety standards.
Aid in the installation of new systems and perform minor repairs as directed to ensure system functionality and safety.
Conduct technical support activities, including testing fire detection systems and field devices, in accordance with national and local standards.
Provide troubleshooting assistance and perform minor repairs as needed.
Maintain thorough and accurate documentation of all tests and inspections performed to ensure compliance and operational integrity.
Assist in responding to emergency and routine service calls, addressing issues on-site and providing effective solutions.
Assist in the installation of new fire life safety systems and observe proper wiring techniques.
Requirements
nicet
low voltage
ac/dc
field service
alarm systems
electrical exp
Strong customer service skills with excellent organizational, verbal, and written communication abilities.
1-3 years of electrical experience is preferred.
Previous experience with low-voltage systems.
Basic knowledge of AC/DC circuitry and associated low voltage systems.
Ability to perform physically demanding tasks, including lifting and moving equipment over 50 lbs.Comfortable working in diverse environments, such as climbing ladders, operating high-lift equipment, and working in confined or elevated spaces.
Must successfully pass pre-employment background checks and substance abuse screenings, with continued compliance throughout employment.
Previous experience with Field Service and Computers.
NICET Certification.
High School Diploma or GED required.
Prior experience in alarm systems.
Benefits
401K plan with up to a 4% company match
Medical, Dental and Vision Insurance effective the first of the month following your start date
Potential for a sign-on bonus
Employee Ownership Program
7 Paid Holidays annually
Company vehicle with maintenance care and fuel card, excluding Helper roles
Weekly paychecks
Accrual of up to 13 days of Paid Time Off (PTO) in your first year
Potential for a $7500 Sign on bonus for experienced technicians ***
Uniform and boot allowance
Pay progression based on performance and NICET certification advancement
Tele-health services if healthcare coverage is elected
Company cell phone and IT tools
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must pass pre‑employment background check and substance‑abuse screening.
Company
Overview
10 Acquisitions
Since 2012
Expansion through strategic mergers and acquisitions across multiple U.S. states.
30,000–40,000 Customers
Nationwide Support
Provides 24/7 inspection, recharge, repair, and training services to a large customer base.
Founded in 1951 by the Teeter family in Joplin, Missouri.
Expanded into a national full-service provider of fire suppression, alarms, extinguishers, and security systems.
Acquired by HGGC in 2021 and later by AIMCo & KKR in 2024, driving accelerated growth.
Typical projects include designing and installing sprinkler systems, kitchen suppression, access control, and alarm monitoring for retail, medical, commercial, and industrial clients.
Uniquely integrates fire protection with security and surveillance offerings—an uncommon combination in its sector.
Culture + Values
Focus on Family Culture
Hands‑On Transition Assistance
People First / Team First
Superior Customer Experience
Builds upon founders’ customer‑focused values
Commitment to reliable and consistent service
NICET‑certified expertise & compliance
Environment + Sustainability
No publicly stated net‑zero target or sustainability goals available
No data on carbon reduction, energy efficiency, waste management, or renewable sourcing found
Inclusion & Diversity
No published DEI strategy or gender statistics found on website or LinkedIn
No clear data on gender representation, pay equity, promotions, or related outcomes publicly available