Technical Services Specialist

Description

• Provide technical expertise and support to internal teams, external partners, and customers, addressing technical enquiries, troubleshooting issues, and delivering comprehensive solutions.
• Assist in raising VC full product portfolio awareness by conducting training sessions for internal teams and external partners on product usage and best practices.
• Create design solutions for presentation back to designers/specifiers and customers.
• Develop technical documentation and training materials to effectively communicate product features and benefits to customers and internal stakeholders.
• Monitor market potential and identify technical opportunities to support growth objectives.
• Maintain up-to-date knowledge of relevant codes, regulations, and certifications related to our products, ensuring compliance and supporting product certifications.
• Support designers and specifiers in understanding the relevance and application of daylight and fresh air to create healthy indoor environments.
• Produce architectural drawings and visuals using appropriate CAD software.
• Enhance, implement and maintain our technical knowledgebase aligning with our overall product strategy and business goals.
• Create effective Daylight Visualizations

Requirements

• Education to ‘GCSE’ level (or equivalent) standard or higher
• HND/HNC (or equivalent) in building studies or engineering – architectural technology bias preferred
• At least three full years’ experience in a similar design office environment
• Other appropriate architectural/design qualification
• Training in Autodesk AutoCAD software
• Training in Autodesk Revit software
• Good working knowledge of construction principles
• Good working knowledge of the Building Regulations & Planning procedures
• Good knowledge of building design standards and legislation
• Full UK driving license
• Education to ‘A’ level (or equivalent) standard or higher
• Architectural Technology Honours Degree (or equivalent)

Benefits

• Company laptop and iPhone
• Holiday buy scheme
• Generous annual leave (and additional days for long service)
• Enhanced pension scheme
• Competitive salary

Training + Development

Interview process

Visa Sponsorship

Security clearance