Build strong relationships with residents, families, and external professionals.
Oversee the daily operations of the development, ensuring high-quality care and support.
Maintain CQC compliance and manage audits, quality checks, and safeguarding.
Promote wellbeing and independence through tailored support and activities.
Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
Manage budgets and ensure financial processes are followed.
Lead, inspire and supervise a dedicated care team.
Requirements
level 5
people management
budget management
cqc knowledge
retirement care
service management
Level 5 Diploma in Leadership for Health & Social Care
Excellent people management and organisational skills
Ability to manage budgets and service delivery to a high standard
Knowledge of CQC standards and regulatory requirements
Experience within retirement living, extra care, or domiciliary care settings
Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).
Experience in managing a care or housing-with-care service
Benefits
Paid Training - eligibility applies.
Work-Life Balance: Enjoy 33 days holiday, inclusive of Bank Holidays.
Salary: £ 40,289.60 plus UNCAPPED annual and quarterly performance bonuses.
Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.
Supportive company culture with ongoing training and professional development
Mentoring scheme
Opportunities to shape a thriving, independent community
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship; candidates must have legal right to work in the uk.
Security clearance
Information not given or found
Company
Overview
1977 Founded
Year of Establishment
The company was established in 1977 by its founders, marking the beginning of its pioneering work in private retirement housing.
1,300 Developments
Retirement Housing Portfolio
The company has constructed and managed over 1,300 retirement developments across the UK, showcasing its extensive reach.
£725M Revenue
Annual Financial Performance
In 2019, the company achieved a revenue of £725 million, highlighting its significant financial performance.
5-Star Rating
Customer Satisfaction
The company has received a full five-star customer satisfaction rating annually since it was awarded, reflecting high customer satisfaction.
They focus on brownfield town‑centre sites close to amenities, combining construction, property sales, management, and tailored support services.
Notably, they remain the landlord and managing agent on all developments built since 2010, ensuring consistent quality and oversight.
In 2020, they were acquired by Lone Star Funds in a £647 million deal, later partnering with Macquarie and John Laing to finance a rental portfolio.
Culture + Values
Respect for people and communities
Acting with integrity and transparency
Creating an environment where people thrive
Building trust through consistent and reliable performance
Encouraging innovation to improve and evolve
Environment + Sustainability
2030
Net Zero Carbon Target
Aiming to achieve net zero carbon emissions by 2030 through strategic reductions and innovations.
Reducing carbon emissions across the business
Implementing energy-efficient measures in developments
Focus on reducing waste and increasing recycling rates
Use of sustainable building materials
Monitoring and improving water and energy usage in buildings