Senior Engineer-Field Service, PS SEA

Description

• Ensure all work is performed in accordance with safety regulations and company policies.
• Maintain a deep understanding of the Rehlko's products, services, and related technologies.
• Lead / Attends to commissioning of System Project at customer site.
• Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders.
• Investigates root causes of engine failures and recommend solution.
• Provide guidance and training to junior field service engineers and other technical personnel.
• Drive process improvement and contribute to the development of better service procedures.
• Evaluates distributors and dealers’ technical capability.
• Create and maintain detailed service reports, logs, and other documentation related to field service activities.
• Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance.
• Provides after sales technical support and site service to distributors and dealers in a timely manner
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
• Provides technical assistance on factory test of special projects.

Requirements

• Possesses strong customer service orientation, enthusiasm for power generation products
• Diploma/degree in Mechanical / Electrical Engineering with at least 10 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possesses strong presentation skills, strong verbal and written communication skills

Benefits

• Competitive compensation and benefits
• Development and career opportunities
• Recognition and rewards
• Work-life flexibility
• A safe and inclusive workplace

Training + Development

Interview process

Visa Sponsorship

Security clearance