Service Maintenance Manager

Description

• Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations.
• Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address.
• Frequently moves equipment weighing up to 50 pounds across sites.
• Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services.
• Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs.
• Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards
• Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community
• Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE.
• Manage preparation and make repairs for NSPIRE/HQS inspections and audits.

Requirements

• Available for weekend work, on-call rotation and emergency service call duties.
• Must be able to ascend/descend a ladder
• Commutable radius to property
• 5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience
• Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
• Constantly works in outdoor weather conditions.
• Leadership skills and understanding of effective management of personal development and career paths for all employees desired
• Bilingual “a plus”
• Knowledge of Federal Fair Housing Laws & Guidelines a plus
• “Excellent Customer Service” skills required
• One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required.
• Willingness to get any required certification(s) within 6 months of hiring to meet any specific site/area needs.
• Knowledge of all hand and power tools, cleaning supplies, and protective equipment.
• Must be able to remain in a stationary position 50 percent of the time.
• High School diploma or equivalent required.
• Excellent verbal and written communication skills required

Benefits

• 403(b) retirement plan with company match
• 12 Paid Holidays & tenure-based PTO accruals
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Company paid Life & Disability Insurance
• Employer contributions to Health Savings Accounts
• Confidential, 24/7 Employee Assistance Program
• Medical, dental, and vision insurance
• Hospital & Critical Illness Insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance