Garage Door Estimator (San Jose)

Description

• Serves as the primary point of contact for customers during the sales process regarding questions related to residential garage doors, openers, and equipment.
• Shows, promotes and sells products or services using sales strategies and tactics, product demonstrations, and sales techniques.
• Provide accurate quotes to customers; follow up with customers regarding provided quotes to help ensure sales goals are met; close sales by obtaining customer commitment.
• Promotes the company and develops new lines of business with contractors, condominium and homeowner associations, and realtors; uses memberships with local building associations to bring in new business.
• Stays informed of new products on the market and understands the features and benefits of the product the company carries as compared to the competition.
• Assists the door installer if problems or concerns arise at the time of the installation.
• Follows up with customers as necessary to ensure work is completed to the customer’s satisfaction; resolves any issues or problems.
• Provides proper paperwork (quotes, specification sheets, etc.) and ensures orders are completed in a timely manner.
• Ensures appropriate equipment orders are placed once the sale is closed.
• Interacts with customer’s insurance representatives, where appropriate, to obtain information and provide required documentation.
• Measures the installation area and accurately records all materials and labor required to complete the installation.

Requirements

• Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Ability to take accurate measurements and estimate needed materials.
• Depending on functional area of assignment, tasks involve the ability to exert light, physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds.) Jobs may involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time sitting (driving to and from customer homes and the office.)
• High school diploma or GED; supplemented by garage door experience, preferably in sales, installations, and repairs.
• Ability to identify mechanical problems and review related information to develop and evaluate options and implement solutions.
• Ability to follow complex instructions and communicate effectively orally and in writing.
• Ability to close sales deals
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of the work.
• Ability to organize work for timely completion
• Must possess a current valid driver’s license.
• Ability to identify specific brands of doors, openers, keyless entry systems, and related components.
• Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Proven sales experience closing deals directly with customers, preferably in the garage door industry.
• Tasks require sound, visual, and depth perception. Tasks require oral communication ability.
• Knowledge of materials, methods, and tools involved in the installation of garage doors, openers, and related components.

Benefits

• Our company's pay period is Sunday through Saturday, with WEEKLY payroll! That means payday is EVERY Friday! ****

Training + Development

Interview process

Visa Sponsorship

Security clearance