Administrative Assistant

Description

• Scheduling & Coordination: Issue daily service orders to O&M staff and log incoming customer service calls; Maintain organized service records and documentation within the facility CMMS system; Support the Project Coordinator and Manager in maintaining effective relationships with customers, subcontractors, and vendors across multiple projects; Assist in preparing and maintaining facility schedules and technician assignments; Coordinate service activities to ensure timely completion and customer satisfaction.
• Reporting & Documentation: Prepare and submit monthly, quarterly, and annual reports on service performance, project metrics, and operational trends; Track and analyze service data to support continuous improvement and compliance with performance guarantees.
• Operational Support: Assist the O&M team in executing daily service tasks and work orders; Collaborate with the Project Coordinator to monitor project statuses and address delays or operational issues with management: Attend and document weekly meetings.
• Administrative Duties: Perform general administrative tasks including document preparation, data entry, and file management; Perform other duties as required to ensure project and team success.

Requirements

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Familiarity with MS Access and photo/editing software is a plus.
• Ability to review confidential US Security Information.
• Minimum of five (5) years of administrative support experience in a service or facilities environment.
• Strong organizational and multitasking skills with the ability to meet deadlines.
• High School diploma or equivalent.
• Experience with Computerized Maintenance Management Systems (CMMS)
• Excellent verbal, written, and interpersonal communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance