Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
Assist with enforcement of common area rules.
Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
Assist with keeping the community in a neat and orderly fashion. Report incidents to management immediately.
Assist in the distribution or delivery of marketing materials
Collects security deposits (if applicable), rent and all other fees.
Monitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
Plans and implements social activities/gatherings in common areas
Assist in the fulfillment of marketing offers
Obtain prospective leads pertinent information and continue follow-up procedures according to company standards.
Monitor and post on blogs, forums, and social networks
Greet prospective residents and provide information on floorplans, availability, amenities, and other pertinent information to help them determine if the community meets their housing needs.
Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.
Assist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders daily first thing each morning.
Offer input and suggestions regarding promotions, advertisements, and other various strategies.
Assist in the creating of signage, circulars, mockups, e-mail campaigns, online promotions, etc.
Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance Supervisor.
Assist with execution of housing fairs and other similar marketing opportunities
Requirements
fair housing
leasing process
community data
compliance
rent pricing
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
Understands and complies with Fair Housing Laws and all company rules and regulations.
Thoroughly familiar with the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly.
Benefits
Breakfast socials, game nights, potluck dinners, pizza party, movie night.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1946
Year of establishment
The company was established in 1946 and has since expanded its operations significantly.
$1.2B Assets
Assets under management
The company manages $1.2 billion in assets across its real estate portfolio.
$575M Value
Value creation
Under current leadership, the company has generated over $575 million in value creation.
11,000+ Units
Properties managed
It manages over 11,000 units and 10,000 student beds across its portfolio.
Fully integrated investor, owner, and operator of student housing and multifamily properties.
Focus on value-add and repositioning in infill and supply-constrained university and medical markets.
Sources off-market and lightly marketed deals, co-invests capital in each project, and applies a disciplined, long-term investment process.
In-house capabilities in acquisitions, development, property management, and leasing.
Property management expertise ranges from Class A to Class C, high-rise to garden-style, student to conventional housing.
Typically sponsors investment partnerships, manages operations directly, and is often the largest capital contributor in each deal.
Culture + Values
Dedicated – Fully committed to our jobs, our colleagues, our company. Devoted to our customers.
Respectful – Treat all people as equals and act with humility. Listen intently and provide honest feedback in a constructive manner.
Team Oriented – Work well with others and strive to make others successful. Count on others and allow others to count on you.
Open‑minded – Best idea wins. Discuss, debate and form conclusions based on facts, not emotions or preconceived notions.
Responsible – Accountable and willing to take ownership of your obligations and commitments.
Honest – Your word is your bond. Make ethical choices over easy choices.
Environment + Sustainability
20‑Year Renewable
Long‑term sustainability focus
Locations are strategically chosen for their ability to maintain value and sustainability over extended periods.
Emphasizes sustainable locations in supply‑constrained infill markets near universities and medical complexes.
Operational expertise drives resource efficiency through property management.