Manager-ERP & Asset Management Applications

Description

• Manages process improvement efforts in both project delivery and operations; provides input internally to IT units involving the software lifecycle, user centered design, and systems integration design; implements, supports, and maintains the agency's business applications.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
• Preparing and analyzing complex data and comprehensive reports.
• Interacts with customers to define and understand goals and needs to assist in leveraging appropriate technologies and processes. Manages the delivery of change through a mix of internal and contractor labor, as well as contracted project teams.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• Coaches and motivates staff; coordinates and/or provides staff training; manages the workflow and prioritization of projects and monitors progress; provides advice and counsel to staff; creates staff development plans; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary.
• Project and operational management of complex technology programs.
• Managing multiple concurrent projects.
• Managing projects within the development team and participating on all projects, upgrades and implementations that impact the production environment.
• Procurement, inventory, and management of IT assets.
• Ensuring coordinated, quality systems implementations and deployments.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.
• Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; reviews and evaluates work performance and makes suggestions and recommendations.
• Evaluating and recommending infrastructure components, software, management tools and consulting resources.
• Provides support to the department on matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
• Designing and implementing business continuity and disaster recovery plans.
• Develops, administers, maintains, and oversees the business unit's annual budget; makes recommendations and forecasts for future funds needed for staffing, equipment, software products, software development, materials, supplies and other services; reviews and approves division expenditures and implements adjustments.
• procurement, budgets, requirements, and specifications, and estimates for contracting and project development purposes; applies systems design expertise to expanding and implementing a variety information system technology.
• Developing and monitoring division and program/project operating budgets, costs, and schedules.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Leading teams and influencing others to meet business objectives.
• Position is responsible for owning a number of platforms with interfaces for administrative controls. These interfaces are not guaranteed to be in compliance with ADA standards. May be subject to seeing.
• Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
• Oversees problem resolution, systems backups, archiving, and disaster recovery and provides expert support when necessary; monitors system performance and availability.
• Managing large, complex projects and making decisions in fast-paced, difficult environments.
• Manages a variety of enterprise technology projects from inception through project delivery and maintenance; develops and manages all associated functions associated with the project including.
• Budget processes, resource planning and expenditure tracking.
• Working cooperatively with other departments, agency officials, and outside agencies.
• Strategic planning, leading teams, and setting up release management practices.
• Prepares and maintains plans for ongoing support and development of production systems; meets with vendors, partner agencies, and developer communities to get a perspective of how they are utilizing technology; conducts research and makes recommendations on emerging technologies, toolsets, applications, and systems, considering among other factors cost savings, adoption, standardization/simplification, flexibility and reuse.

Requirements

• Modern office procedures, methods, and equipment including computers and computer applications.
• Principles of supervision, training, and performance evaluation.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Responding to inquiries and in effective oral and written communication.
• User-Centered design principles.
• Pertinent federal, state, and local laws, codes, and regulations.
• such as word processing, spreadsheets, and statistical databases.
• Methods of service delivery, including both agile and waterfall.
• System architectures and technical solution design.
• Methods of work intake and prioritization.
• Training methods and documentation.
• English usage, spelling, grammar, and punctuation.
• Advanced principles, practices, methods, and techniques used in the implementation, deployment, troubleshooting and maintenance of software systems and applications, and the software lifecycle.
• Principles of business letter writing and basic report preparation.
• Operational characteristics of a variety of computer and network systems, applications, hardware, software, and peripheral equipment.

Benefits

• Parental Leave: 12 weeks of parental leave for new parents.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Pet Insurance.
• Work is performed in a standard hybrid office environment.
• Long-Term Disability and Life Insurance.
• Inclusive Reproductive Health Support Services.
• Employee Assistance Program.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.

Training + Development

Interview process

Visa Sponsorship

Security clearance