IT Implementation Specialist

Description

• Assist with the configuration and setup of software(s) to align with client specifications and business goals and needs
• Assist with business communications and addressing any issues that arise
• Assist with regression testing releases, track issues, work with development and deploy software updates
• Stay updated with product developments and updates to provide ongoing value to the business
• Customize solutions to fit client needs and business processes, while understanding the IT support chain and full business scope
• Create end-user training and maintain documentation for multiple applications
• Ensure ticketing templates meet the business and user needs and have clear directions
• Daily support of applications from user requests to issues
• Ensure system setup meets current business needs and requirements
• Lead the planning and execution of implementation projects

Requirements

• Exposure to Electronic Timekeeping Systems
• Office environment with standard working hours, may require occasional flexibility to accommodate project timelines or address urgent issues.
• The job involves primarily sedentary work, requiring prolonged periods of sitting at a desk or computer workstation to perform administrative tasks.
• Excellent problem-solving, analytical, and decision-making skills.
• Extensive use of computers and office equipment is essential for tasks such as drafting documents, managing databases, sending emails, and scheduling appointments. This requires proficient typing skills and the ability to operate office software efficiently.
• Previous Software Support to end users of system
• Comfortable working in a matrixed environment with multiple stakeholders.
• Payroll Processing Understanding (with Union experience) is a plus
• Manual dexterity and hand-eye coordination to handle or operate office equipment, keyboards, and tools.
• Excellent leadership, communication, and interpersonal skills.
• Experience working with Vista (Viewpoint) or similar Construction ERP System is a plus
• Experienced knowledge of Microsoft Products
• Strong visual and auditory abilities are essential for reading and reviewing documents, communicating effectively, and engaging in face-to-face or virtual meetings.
• Self-starter, organized and detail oriented
• Ability to work on many tasks simultaneously

Benefits

• 10 paid holidays
• Health/Dental/Vision insurance plans
• Paid time off
• 401k w/employer match
• Stock purchase plan

Training + Development

Interview process

Visa Sponsorship

Security clearance