Performs system maintenance in accordance with established service practices and direction including field controllers, servers and workstations and field hardware. Maintains feedback of equipment scheduling and modifications needed to the service team and their appointed supervisor.
Completes all job required documentation on-time including time sheets, expense reports, posting of work orders, on-site documentation and project status reports in accordance with company policy as required.
Ensures high levels of customer satisfaction. Meets regularly with customers representative to become familiar with the operation of customer facility. Keeps customer informed of the nature of service we are onsite to perform.
Follows established learning path and conducts extensive self study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
Adheres to all ALC and customer safety standards. Promotes safety awareness on work sites.
Communicates outstanding issues and recommends system enhancements, upgrades, and/or repairs. Is observant of additional opportunities we may have to solve issues. Works with service team to engineer and estimate solutions.
Manages assigned work to meet professional execution of time and customer satisfaction.
Reports issues or changes to management immediately in accordance with company policy and practices. Interfaces with service coordinator, service account manager and service project managers to coordinate activities as required in a professional manner.
Requirements
hvac
bas
bacnet
technical diploma
driver’s license
2+ years
Able to communicate with stakeholder in a professional manner.
Basic knowledge of TCP/IP networks.
Capable to climb ladders or use other lift equipment in excess of 8 feet above grade, and capable to lift items up to 50lbs.
Organized with good time management skills.
Technical Vocational Diploma/ College Level Technical Certificate in either: HVAC industry/Building Automation/Engineering.
Background in Mechanical and HVAC system operation and design.
Possess and maintain a valid/current Driver’s License and insurable by Carrier’s insurance provider.
Ability to travel within the Greater Toronto Area to client sites and participate in a rotating on-call schedule as required.
Basic Microsoft software knowledge i.e. Outlook, Word, Excel, and other Windows products.
Read and understand Mechanical, and Electrical blueprints.
Capacity to learn systems software to read, test and make changes to logic as needed.
Possess computer and networking skills to properly maintain company laptop.
Entry level work knowledge/troubleshooting with BAS software functions and utilities.
2+ years experience with: BACnet, DDC physical wiring and panels installation, BAS software (Building Automation Systems).
High School / GED.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
immigration sponsorship is not supported for this position.