Leasing Consultant at Hawthorne Residential Partners in Wilmington, NC | Kablio

Role

Description

community events

resident tours

market research

social media

lease processing

lead conversion

Coordinate and attend resident events and community engagement initiatives
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Contribute to community occupancy and renewal goals
Stay informed on local market trends and competitor properties
Promote a clean, welcoming environment by helping maintain office and common areas
Assist in marketing the property through social media and Community outreach
Greet prospective residents with warmth and professionalism
Complete leasing applications, verifications, and new move-in paperwork accurately
Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
Respond to phone, email, and web inquiries promptly and thoroughly

Requirements

calp

driver's license

high school

customer service

persuasive

clear communication

Clear Communicator: Confident in-person, over the phone, and online
One year of customer service experience, sales and/or apartment leasing is preferred but not required
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Valid Driver's License
Respond to resident questions and concerns with empathy and efficiency
High School or GED equivalent.

Benefits

Telehealth – Access to Doctors 24/7/365
Paid Maternity, Paternity, and Adoption Leave Options
Retirement Planning
Pet Insurance Plans
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
Free Dental Insurance
Paid Time Off- including your birthday!
Paid Sick Time Off
Company Paid Life Insurance
401k Retirement Match Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$8B+

Assets Under Management

Oversees a portfolio valued at over $8 billion, reflecting significant investment and management scale.

60,000+ units

Unit Count

Manages over 60,000 residential units across a diverse portfolio, showcasing extensive property holdings.

#1 Ranking

Online Reputation

Repeatedly ranked #1 nationally for online reputation among NMHC Top 50 managers, highlighting strong customer satisfaction.

2009

Year Founded

Established in 2009 by three long-time colleagues, laying the foundation for Sun Belt apartment innovation.

They’ve grown into a fully integrated multifamily investment, management, and development firm.
With a portfolio spanning 275+ properties.
Typically, they pivot older communities into high-performing assets through aggressive marketing, thoughtful development, and strategic renovations.
Headquartered in Greensboro, NC, their reach extends through the Southeast and Texas, managing properties in over 110 cities.
A signature of their story: a Scottish Terrier mascot named Hawthorne, symbolizing loyalty and community spirit—seen in murals, keychains, and pet-friendly events.
Their vertically integrated model—spanning investment management, property management, and construction—enables seamless control over every project phase.

Culture + Values

We deliver quality and excellence in everything we do.
We work together as a team to achieve our goals.
We value strong communication and transparency.
We are committed to innovation and continuous improvement.
We build strong relationships with residents, employees, and partners.

Environment + Sustainability

Net Zero by 2050

Carbon Emission Target

The company is committed to achieving net zero carbon emissions by 2050 through various sustainability initiatives.

Ongoing efforts to reduce energy consumption across properties.
Investment in sustainable building practices and green certifications.
Focus on water conservation initiatives across all properties.
Partnering with vendors and suppliers who share sustainability values.

Inclusion & Diversity

Focused on creating a welcoming and inclusive environment for all employees.
Promoting equal opportunity in recruitment and career advancement.
Committed to building a workforce reflective of the communities we serve.

Articles

Property Management

Employee Experience

The “Live It” Difference (Our Story)

Resi partnership overview

Role

Description

community events

resident tours

market research

social media

lease processing

lead conversion

Coordinate and attend resident events and community engagement initiatives
Conduct personalized apartment tours that highlight the lifestyle and value of the community
Contribute to community occupancy and renewal goals
Stay informed on local market trends and competitor properties
Promote a clean, welcoming environment by helping maintain office and common areas
Assist in marketing the property through social media and Community outreach
Greet prospective residents with warmth and professionalism
Complete leasing applications, verifications, and new move-in paperwork accurately
Convert leads to leases through follow-up, relationship-building, and deep understanding of resident needs
Respond to phone, email, and web inquiries promptly and thoroughly

Requirements

calp

driver's license

high school

customer service

persuasive

clear communication

Clear Communicator: Confident in-person, over the phone, and online
One year of customer service experience, sales and/or apartment leasing is preferred but not required
Persuasive: Naturally influential with a talent for connecting with people, overcoming objections, and inspiring prospects to choose Hawthorne as home.
A Certified Apartment Leasing Professional Accreditation (CALP) is a plus
Valid Driver's License
Respond to resident questions and concerns with empathy and efficiency
High School or GED equivalent.

Benefits

Telehealth – Access to Doctors 24/7/365
Paid Maternity, Paternity, and Adoption Leave Options
Retirement Planning
Pet Insurance Plans
Comprehensive and Affordable Plans for Medical and Vision Coverage
Health and Wellness Incentives
Free Dental Insurance
Paid Time Off- including your birthday!
Paid Sick Time Off
Company Paid Life Insurance
401k Retirement Match Program

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$8B+

Assets Under Management

Oversees a portfolio valued at over $8 billion, reflecting significant investment and management scale.

60,000+ units

Unit Count

Manages over 60,000 residential units across a diverse portfolio, showcasing extensive property holdings.

#1 Ranking

Online Reputation

Repeatedly ranked #1 nationally for online reputation among NMHC Top 50 managers, highlighting strong customer satisfaction.

2009

Year Founded

Established in 2009 by three long-time colleagues, laying the foundation for Sun Belt apartment innovation.

They’ve grown into a fully integrated multifamily investment, management, and development firm.
With a portfolio spanning 275+ properties.
Typically, they pivot older communities into high-performing assets through aggressive marketing, thoughtful development, and strategic renovations.
Headquartered in Greensboro, NC, their reach extends through the Southeast and Texas, managing properties in over 110 cities.
A signature of their story: a Scottish Terrier mascot named Hawthorne, symbolizing loyalty and community spirit—seen in murals, keychains, and pet-friendly events.
Their vertically integrated model—spanning investment management, property management, and construction—enables seamless control over every project phase.

Culture + Values

We deliver quality and excellence in everything we do.
We work together as a team to achieve our goals.
We value strong communication and transparency.
We are committed to innovation and continuous improvement.
We build strong relationships with residents, employees, and partners.

Environment + Sustainability

Net Zero by 2050

Carbon Emission Target

The company is committed to achieving net zero carbon emissions by 2050 through various sustainability initiatives.

Ongoing efforts to reduce energy consumption across properties.
Investment in sustainable building practices and green certifications.
Focus on water conservation initiatives across all properties.
Partnering with vendors and suppliers who share sustainability values.

Inclusion & Diversity

Focused on creating a welcoming and inclusive environment for all employees.
Promoting equal opportunity in recruitment and career advancement.
Committed to building a workforce reflective of the communities we serve.

Articles

Property Management

Employee Experience

The “Live It” Difference (Our Story)

Resi partnership overview