Branch Administration Coordinator

Description

The Branch Administration Coordinator supports the Port Macquarie facility by delivering high-level administrative services. This role ensures smooth operation of manufacturing processes, documentation, and communication across the branch.

Key duties include managing Baseplan functions such as opening jobs, allocating parts, raising purchase orders, and tracking fabrication, paint, and assembly progress. The coordinator also handles calls, greets visitors, liaises with sales and other JLG departments, orders staff uniforms, maintains filing systems, processes invoices, records machine movements, and supports ground staff with correspondence and documentation.

• Provide comprehensive administrative support to the Port Macquarie branch.
• Manage Baseplan tasks: open/post jobs, allocate parts, raise purchase orders, and track job progress.
• Communicate shortages and back‑orders with store staff and production teams.
• Answer and transfer calls, greet visitors, and maintain professional front‑desk service.
• Liaise with national sales, administration, and other JLG departments.
• Order and manage staff uniforms and maintain hard‑copy and electronic filing systems.
• Enter fortnightly timesheets for payroll and process local invoices.
• Document machine arrivals/departures and maintain local machine inventory.
• Support ground staff with correspondence, word processing, and document preparation.
• Update client records and shared folders in Baseplan as required.
• Print, collate, and bind manuals and perform general administrative duties.
• Communicate effectively and build rapport with a variety of stakeholders.

Requirements

Candidates must possess strong organizational, detail-oriented, and time-management skills, with the ability to multitask in a fast-changing environment. Proficiency in web-based applications, Baseplan, and Microsoft Office (Word, Excel, PowerPoint) is required, along with excellent communication and rapport-building abilities. Prior administrative experience in manufacturing and an intermediate level of computer skills are preferred; a tertiary qualification in Business Administration is advantageous.

The role involves extended periods of sitting, walking between offices, and regular computer use. Oshkosh offers a People-First culture where employees are encouraged to own their work, develop careers, and make a real impact on the world through innovative products that protect communities and workers.

• Demonstrate strong organizational, detail‑oriented, and time‑management skills.
• Proficient with web‑based software, Baseplan, and Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Prior experience providing admin support in a manufacturing environment; tertiary Business Administration qualification preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance