Field Service Engineer at Finning in Cannock Wood, England, United Kingdom | GBP39,720-45,118 | Kablio

Role

Description

fault diagnosis

parts requisition

site coordination

engine repair

arrival estimate

quote preparation

Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
Undertake repair and service work on a variety of Caterpillar engines and generators.
Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.

Requirements

diesel engines

caterpillar

nvq level 3

ldv licence

diagnosis tools

assembly

Experience of a variety of gas and diesel engines, generators both LV and HV.
Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge.
Experience with assembly and disassembly of diesel engines and components
Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
LDV driving licence.
Knowledge in the use of field-based diagnosis tools and equipment essential.
Industry leading CAT product training
Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.

Benefits

Life insurance
Access to company share scheme
Annual Tool Allowance
Up to 7% pension (matched by company)
Employee reward platform (retails discounts and other employee rewards)
25 days holiday (purchase up to 5 extra days holiday)
Annual Bonus
Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
Refer a friend bonus
Laptop and phone, van
Salary £39,720 - £45,118

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy.
operates in key global markets including Canada, South America, and the UK.
specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors.
plays a crucial role in powering large-scale infrastructure projects and driving resource development.
offers parts, maintenance, and innovative technological solutions to clients worldwide.
has supported some of the largest and most ambitious projects globally.
has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Culture + Values

Safety First: Ensuring a safe and healthy work environment for all employees.
Integrity: We act with integrity, doing the right thing even when no one is watching.
Customer Success: We aim to create long-term value for our customers and build lasting relationships.
Excellence: We strive for excellence in everything we do and continuously improve.
Innovation: We embrace innovation to stay ahead in the industry and improve the services we offer.
Teamwork: We work together across borders to achieve common goals and respect each other’s contributions.

Environment + Sustainability

2050

Net Zero Emissions Target

Achieving net-zero emissions by this year.

Reduction of greenhouse gas emissions, energy use, and waste generation.
Enhancing energy efficiency and sustainability practices across operations.
Commitment to carbon neutrality across operations through energy reduction and carbon offsetting initiatives.
Innovative technologies such as electric machines and sustainable fuel options are being adopted to lower environmental impact.

Inclusion & Diversity

Striving to achieve a balanced workforce with a focus on increasing female representation in leadership roles.
Ongoing efforts from leadership to improve gender diversity and inclusion.
Programs to ensure an inclusive environment where everyone has equal opportunities to thrive.

Articles

Investor Relations

Fluid Analysis Service

Cat Equipment Repair Services

Role

Description

fault diagnosis

parts requisition

site coordination

engine repair

arrival estimate

quote preparation

Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
Undertake repair and service work on a variety of Caterpillar engines and generators.
Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.

Requirements

diesel engines

caterpillar

nvq level 3

ldv licence

diagnosis tools

assembly

Experience of a variety of gas and diesel engines, generators both LV and HV.
Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge.
Experience with assembly and disassembly of diesel engines and components
Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
LDV driving licence.
Knowledge in the use of field-based diagnosis tools and equipment essential.
Industry leading CAT product training
Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.

Benefits

Life insurance
Access to company share scheme
Annual Tool Allowance
Up to 7% pension (matched by company)
Employee reward platform (retails discounts and other employee rewards)
25 days holiday (purchase up to 5 extra days holiday)
Annual Bonus
Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
Refer a friend bonus
Laptop and phone, van
Salary £39,720 - £45,118

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy.
operates in key global markets including Canada, South America, and the UK.
specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors.
plays a crucial role in powering large-scale infrastructure projects and driving resource development.
offers parts, maintenance, and innovative technological solutions to clients worldwide.
has supported some of the largest and most ambitious projects globally.
has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Culture + Values

Safety First: Ensuring a safe and healthy work environment for all employees.
Integrity: We act with integrity, doing the right thing even when no one is watching.
Customer Success: We aim to create long-term value for our customers and build lasting relationships.
Excellence: We strive for excellence in everything we do and continuously improve.
Innovation: We embrace innovation to stay ahead in the industry and improve the services we offer.
Teamwork: We work together across borders to achieve common goals and respect each other’s contributions.

Environment + Sustainability

2050

Net Zero Emissions Target

Achieving net-zero emissions by this year.

Reduction of greenhouse gas emissions, energy use, and waste generation.
Enhancing energy efficiency and sustainability practices across operations.
Commitment to carbon neutrality across operations through energy reduction and carbon offsetting initiatives.
Innovative technologies such as electric machines and sustainable fuel options are being adopted to lower environmental impact.

Inclusion & Diversity

Striving to achieve a balanced workforce with a focus on increasing female representation in leadership roles.
Ongoing efforts from leadership to improve gender diversity and inclusion.
Programs to ensure an inclusive environment where everyone has equal opportunities to thrive.

Articles

Investor Relations

Fluid Analysis Service

Cat Equipment Repair Services