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Service Manager
Rdo Equipment Co.
Manage work orders, schedules, team, and customer service for Vermeer equipment
7d ago
$70,000 - $90,000
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Fowler, CA
Field
Company Size
2,700 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Sector Specialisms
Agriculture
Construction
Environmental
Irrigation
Positioning
Surveying
Role
What you would be doing
customer communication
work orders
scheduling
workflow management
service delivery
- Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
- Managing Work Orders: Staying on top of work orders is key. This means opening and closing orders, keeping track of progress and making sure everything runs smoothly with internal systems.
- Scheduling and Workflow Management: It's all about assigning the right techs to the right jobs at the right time. You'll be juggling schedules, managing workflows, and making sure everyone knows where they need to be.
What you bring
leadership
work authorization
tech savvy
communication
fast‑paced
customer service
- Leadership Abilities: Ready to step into a leadership role with a desire to learn and grow.
- Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
- Tech-Savvy: You’re confident using computers and quick to learn new systems.
- Communication: You express yourself clearly, both in writing and in conversation
- Pace: You thrive in a fast-moving environment where priorities can shift, and no two days are the same.
- Experience: Familiarity with our industry is a plus, but not required — we’ll support your learning.
- Customer Service Skills: You’re passionate about delivering top-notch customer experiences.
- $70000-$90000 / year
- Culture: We foster a culture of learning, teamwork and professional growth in Fowler. This includes regular training and certifications in Vermeer and engine manufacturers.
- Work-life balance: In Fowler, we want you to live a balanced life, so we take providing flexibility and work-life balance seriously.
- A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
- Close-knit team: Regular team-building events and outings.
- 24% bonus potential
- Customer Service and Relationship Building: Happy customers are the best customers. You'll be making sure they're satisfied, building strong relationships, and delivering a world class experience every time.
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship; candidates must have existing work authorization
Information not given or found
Company
Overview
Founded in 1968
Year Established
The company was established in 1968 by potato farmer Ronald D. Offutt.
80+ Locations
Across the U.S. and Globally
It supports global infrastructure and food-production projects.
$10,000 Start
Initial Financing
Financed through farmland sales and a loan.
Late 1990s Expansion
Diversified Equipment Ecosystem
Expanded into trucks, material-handling and equipment financing.
- They offer a wide range of new, used and rental equipment across agriculture, construction, forestry, environmental cleanup, irrigation systems, and advanced surveying technology.
- Their dealer portfolio features top manufacturers: John Deere, Vermeer, WIRTGEN Group, Topcon and Carlson—backed by parts, service and technical support.
- They also integrate cutting-edge machine control and positioning technology to boost efficiency and accuracy on jobsites.
- Despite their size, they emphasize local presence—each branch serves its region and supports communities through deep customer partnerships.
- Successful because of its people, each employee brings unique strengths, working collaboratively and creatively to solve customers’ problems.
- Customer relationships extend beyond product sales, with customers at the heart of all business decisions to help them grow their businesses.
- Team members seize opportunities to grow, improve, and overcome challenges, both in customer relationships and business practices.
- Committed to integrity, the team follows through on every promise to customers and each other, doing what is right.
- Success is driven by a competitive spirit, ensuring customer success without compromising ethics or integrity.
LEED certified 2015
Sustainability Milestone
Achieved LEED certification, highlighting sustainable construction and operation practices.
50% water use reduction
Efficient Landscaping
Water-efficient landscaping reduced water consumption by 50%, promoting environmental conservation.
- McKinney facility uses low-emitting paints, coatings, and adhesives to improve indoor air quality and follows a green-cleaning policy with environmentally friendly products.
- RDO has invested time and resources into sustainable building practices as evidenced by its LEED-certified facilities.
3.7/5
Glassdoor Diversity & Inclusion Rating
Based on 74 employee reviews, the company received a 3.7/5 rating for Diversity & Inclusion on Glassdoor.
4.6/5
Gender D&I Rating (Women)
Women employees rated the company's gender diversity and inclusion efforts at 4.6/5, reflecting strong satisfaction in this area.
4.1/5
Gender D&I Rating (Men)
Men employees rated the company's gender diversity and inclusion efforts at 4.1/5, indicating satisfaction in this area.
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