Senior Occupancy Planner
Jll
Develops and implements workplace occupancy plans and space solutions for corporate real estate.
13 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Charlotte, NC
Hybrid
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
data reporting
capacity planning
space design
space management
occupancy tracking
feasibility analysis
- You’ll report on workplace utilization, building data, organizational data, and occupancy metrics at the campus, metro, or regional level using business intelligence dashboards, CAFM/IWMS, MS Excel.
- Planning and maximizing capacity will be a focus area, while you assist clients in their migration plans, group, and individual moves. This will involve using various forms of qualitive and quantitative data to understand supply and demand.
- Support a variety of project types at existing and new properties including: co-locations, scenario planning, flexible workspace, workplace renovation and densification, restacking and team consolidations.
- Develop occupancy and space solutions including stacking plans, block plans, allocation plans, and/or adjacency diagrams to convey future use of space and/or layouts, using AutoCAD, PowerPoint and Excel.
- Ensure all seat assignments comply with adjacency and compliance requirements and deliver timely resolution of non-compliant seat assignments.
- To be successful in this role, you should be able to see the small moving parts that make up the big picture, and effectively communicate and collaborate with our move coordination team to support strategic migration schedules and tactical moves.
- Building relationships with your end user customers will be key to understanding their business needs, promoting workplace solutions and concepts to them, and resolving their workplace issues.
- Manage space allocations and data accuracy using FM:Systems Space.
- Day-to-day tasks would include tracking and managing occupancy data, gathering space and adjacency requirements, fulfilling space requests and move work orders to ensure timely completion and regulatory compliance requirements are met.
- You’ll keep on top of things as you’ll often need to reorganize your time day to day, to support your team’s dynamic workload and client requests.
- You’ll be an advocate for your clients, and partner with them to understand and support their real estate goals.
- Perform physical space audits/walkthroughs as required to ensure the success of relocation projects.
- You will conduct feasibility reviews and develop solutions by using data, analytical insights, and strong problem-solving skills to present multiple scenarios to stakeholders.
- Your participation in development of the business case for real estate action will ensure the team considers business requirements, client programs/initiatives, time constraints and projected demand for space.
What you bring
autocad
cafm/iwms
excel
bachelor's
5+ years
collaboration
- Collaboration and multi-tasking skills with a high level of initiative
- 5 or more years work experience in occupancy or space planning for corporate clients, or interior office planning, office renovations, furniture planning, project management or related functions in a corporate real estate setting
- Excellent communication skills are important – both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with executive-level external and internal clients will be successful in the role. You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients.
- Creative and analytical thinking, with the ability to develop and present macro and micro levels of data to support your space recommendations
- Commercial interiors space planning skills using AutoCAD
- Change management experience is a plus
- You’re accurate and thorough with your scope documentation, including associate move lists, options for pricing, and execution plans for hand off to project management partners.
- Strong organizational skills to manage client information and project details
- You’ll be on point to answer questions about the workplace program, space, occupancy and allocations for your assigned lines of business. You’ll be familiar with the workplace conditions and use that knowledge to create space solutions and resolve requests.
- Strong spatial skills with experience in the implementation of workplace strategies and the ability to translate business requirements into space requirements for the business units.
- Critical thinking skill sets and ability to easily tell a story through data. You will be successful on the job if you have skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and understand floorplans. Proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations for clients will be highly valuable for the job.
- Responsiveness to ensure project commitments and goals are accomplished on time
- A Bachelor’s degree is required
- Attentive to detail and accuracy - particularly numbers and spatial creativity
- A working knowledge of occupancy utilization, workplace strategy, office design principles and trends such as the mobile or collaborative workplace; literacy in reading and interpreting floor plans
- Familiarity with space utilization methods and presenting utilization data will be required. You’ll work closely with clients to reconcile data discrepancies, as well as track and report actual seat demand at the group level.
- You’re able to effectively gather the customer’s workplace requirements/scope through programming, asking the right questions and active listening to understand the underlying business needs.
- Great relationship building skills and a client experience focus
- Ability to work independently and manage your time to meet deadlines.
- Proficient in CAFM/IWMS database (i.e. FMS, Manhattan, Tririga, Archibus, or similar) and graphic tools (i.e. Adobe, AutoCAD)
- Resourcefulness, initiative and negotiating skills will help you to succeed
- Creative and analytical thinking are natural to you, enabling you to aggregate data from multiple sources, and develop clear options for client review and decisioning.
- You’ll partner with a wide variety of teammates that will depend on the work you do.
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Interview process
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Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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