Cloud Delivery Engineer

Company logo
Homeserve Uk
Multinational specialist in home emergency repairs, one-off fixes and home improvements via 24/7 support.
Design, deploy & manage hybrid Azure/VMware cloud infrastructure, migrations and automation.
4 days ago ago
Expert & Leadership (13+ years)
Full Time
Walsall, England, United Kingdom
Hybrid
Company Size
10,000 Employees
Service Specialisms
Plumbing services
Heating services
Electrical services
Drainage services
Gas services
Home repairs
Boiler installations
Boiler servicing
Sector Specialisms
Plumbing
Drainage
Electrics
Heating
HVAC
Kitchen fitting
Carpet cleaning
Garden design
Role
What you would be doing
security scanning
cloud infrastructure
performance tuning
disaster recovery
platform governance
stakeholder engagement
  • Configure and manage automated network and application security scanning tools, integrating with Power Platform where applicable.
  • Design, deploy, and manage cloud infrastructure across hybrid environments, ensuring scalability, resilience, and cost-efficiency.
  • Optimise infrastructure performance through automated resource scaling, performance tuning, and hardware lifecycle management.
  • Implement automated security controls and access policies using scripting, CI/CD pipelines, and native cloud tools.
  • Conduct routine health checks using monitoring tools and dashboards, covering system performance, storage, and network fabrics.
  • Support cloud migration initiatives, assessing legacy platforms and designing future-state architectures with automation-first principles.
  • On boarding and mentoring new starters
  • Contribute to cloud strategy and technology direction, enabling adoption of Azure/AWS services and Power Platform capabilities.
  • Develop and maintain disaster recovery and business continuity solutions, leveraging automation for failover and backup validation.
  • Define and support improvements to the working practices within IT by contributing to initiatives
  • Work with Cloud Platform team to ensure gateway governance is adhered to for the identification and release of funding in line with the agreed IT budget.
  • Maintain highly available infrastructure for virtual machines and containers, including automated patching, configuration drift management, and performance tuning.
  • Engage and build relationships with the QA, development and BA managers who will be required to support and deliver the project
  • Support project quality checks
  • Engage and build relationships with the various business stakeholders to ensure the appropriate input and support is in place for the project.
  • Engage and build relationships within the IT team.
  • Mentoring Junior cloud engineers
  • Ensure platform governance and compliance through policy enforcement, tagging standards, and automated reporting.
  • Conduct peer reviews of project documentation and new services
  • Support the mobilisation / shaping of IT infrastructure
  • Develop and maintain effective relationships with the business project manager and business team
  • Build and maintain effective relationships with colleagues to provide support and knowledge transfer
  • Support IaaS, PaaS, and SaaS environments, ensuring high availability and integrating with Power Apps for operational workflows and self-service tooling.
  • Assist with provision and reporting and managing FinOps of IT estimates and IT budgets, including change control.
  • Co-ordinate and liaise with 3rd parties where appropriate for the delivery and co-ordination of the IT technical tasks
What you bring
azure
aws
devops
az-104
cloud
project management
  • Experience of managing other project managers to achieve delivery of projects
  • Influential and articulate presentational skills.
  • Able to convert technical jargon to a business audience.
  • Experience with Cloud platforms such as Microsoft Azure or AWS
  • Experience in managing private and public cloud delivery
  • Good communication skills
  • Good understanding of DevOps practices
  • Microsoft Certified: Azure Administrator Associate (AZ-104) or higher
  • Experience in delivering multiple portfolios of projects.
  • Financial Services industry experience (insurance) preferable
  • Knowledge of IT systems and architectures
  • Knowledge of cloud management
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
850,000 annually
Jobs Handled
The UK arm handles over 850,000 jobs per year, supported by a nationwide network of qualified Home Experts.
2023
Acquisition Year
The company was acquired by infrastructure investor Brookfield in 2023, marking a significant expansion phase.
  • Born in Walsall in 1993 as a plumbing emergency service, it has evolved into a global home‑assistance provider.
  • Today it partners with utilities and insurers to offer 24/7 cover—from leak repairs and boiler breakdowns to drain unclogs and electrical faults.
  • It expanded across Europe, North America and Japan.
  • Frequently working through long‑term utility and insurer partnerships, it installs and maintains HVAC systems and emerging energy tech.
  • Unusual fact: it was the subject of a BBC series ‘Disaster Masters’, documenting its emergency disaster-response work.
Culture + Values
  • Dare to care
  • Do the right thing
  • Own it
  • Always improve
  • Win together, trust each other
  • CustomerFirst
Environment + Sustainability
42% reduction
Scope 1 & 2 Emissions Target
The target is set for FY2030, with a baseline of FY2020.
29,000 tonnes COâ‚‚e
Global Emissions (2023)
This includes Scope 1: 20,985 t, Scope 2: 3,960 t, and Scope 3: 1,261 t.
38% reduction
Scope 1 & 2 Targets (2031)
The target is set with a base year of 2022.
11.1% reduction
Scope 3 Emissions Target
This target is set for FY2031, building on the base year of FY2022.
  • Energy efficiency measures implemented, e.g., LED lighting and automatic light sensors in facilities
  • Fleet transition to electric vehicles underway
  • Commitment for all offices to procure renewable electricity by 2030
  • Group Environment Policy approved by Board in FY2021
Inclusion & Diversity
96% Fair Treatment
Employee Feedback
96% of employees feel they are treated fairly regardless of race and gender.
94% Welcoming Environment
Employee Perception
94% of employees feel they are made to feel welcome at work.
34% UK Workforce
Employee Demographics
34% of the global workforce is based in the UK, supported by inclusive networks.
  • Signed up to Race at Work Charter; registered to TIDE benchmark; recognised as Disability Confident Committed employer
  • Disability, LGBT+, Multicultural and Gender networks active and driving practical workplace changes
  • UK gender pay report available (site reference)
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