Communications Officer - Torus Foundation

Description

• Building strong relationships with local media and partners.
• Spotting and shaping good news stories that celebrate success, improve trust, highlight customer impact to help increase investment.
• Championing brand consistency.
• Delivering effective internal communications to colleagues.
• Tracking media coverage, industry trends and emerging opportunities.
• Supporting crisis and issues communications, ensuring responses are timely, accurate and reassuring.
• Completion of all new starter documentation including signed T&Cs
• Ensuring safeguarding, confidentiality, information governance and compliance requirements are met in all communications.
• Creating social media content that feels authentic and connects with a wide range of people.
• Leading small engagement sessions in local communities to raise awareness, listen to experiences and build trust.
• Working closely with our wider Communications team to support organisation-wide campaigns and projects.
• Helping to strengthen the Torus Foundation brand so our work is recognised and understood across the region.
• Preparing news releases, responding to enquiries and managing onsite opportunities at events.
• Supporting key projects such as the FireFit Hub’s youth programmes, women-only initiatives and cultural recognition campaigns.
• Using Content Management System tools to keep our digital content fresh, accessible and up to date.
• Creating bold and engaging campaigns, including social media, that cut through and boost our external presence.
• Working with senior leaders across Torus Foundation to plan, prioritise and deliver key communications.
• Working closely with the Housing teams to help local residents access services and support.
• Using data, research and insight to measure engagement and shape future communication activity.

Requirements

If you’re someone who understands the power of communication to lift others up, bring people together and make a genuine difference, we’d love to hear from you.

High Impact Communications

We’re looking for someone who can balance creativity with organisation, and confidence with warmth - someone who cares about people, tells stories responsibly and brings energy to every project.

• Occupational Health Questionnaire – Fit for Work
• DBS check (if required for role)
• Strong copywriting skills and the ability to tailor messages for different audiences.
• Experience managing social media channels and content creation.
• Writing clear, engaging and sensitive content and finding the stories that show the real impact of our work and the strength of our communities.
• Experience in the charity or community sector is advantageous
• Qualification certificate check
• Experience using content management systems and digital tools.
• Right to work verification
• Confidence presenting, engaging in person and leading small group sessions.
• 2x completed references
• Strong interpersonal skills and the ability to build trust with colleagues, partners and communities.
• The ability to work at pace, juggle multiple projects and stay calm under pressure.
• Experience in communications, marketing, media or digital roles.

Benefits

From social media and PR opportunities to digital content and community outreach, you’ll be right at the heart of how we engage, inspire and help young people, families and communities flourish across the region. This is a hands-on, varied and rewarding communications role where you’ll deliver engaging campaigns, build our brand presence, bring stories to life, run in-person engagement sessions, and keep our online platforms fresh, relevant and full of personality. This is a brilliant opportunity to make your mark and bring fresh ideas to the organisation.

This is a hybrid role, with a weekly team day every Wednesday in our Liverpool office. The successful candidate will also be expected to work on-site at the Torus Foundation’s FireFit Hub in Liverpool, as required, and at our offices in Warrington and St. Helens.

• Stage 2 – 22nd January 2026 – Face-to-Face Interview: Successful candidates from Stage 1 will be invited to a second, in-person interview at our Liverpool City Centre office, which will include a presentation and competency-based questions.

Training + Development

Interview process

Visa Sponsorship

Security clearance