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Ge Vernova

Senior Services Staff Operation Manager

Company logo
Ge Vernova
Energy tech co. that designs, builds, services gas, nuclear, hydro, steam & wind power systems globally.
People manager role responsible for driving customer success and growth across controls retrofit projects and post-sales lifecycle management in the assigned subregion.
16d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Mumbai, Maharashtra, India
Hybrid
Company Size
76,800 Employees
Service Specialisms
Energy Services
Digital Solutions
Sustainability
Smart Grid Technologies
Consulting
Sector Specialisms
Power
Gas Power
Steam Power
Nuclear
Hydro Power
Wind
Onshore Wind
Offshore Wind
Role
What you would be doing
service proposal
contract management
customer relations
communication plan
project delivery
financial management
  • Own the development of service proposals by providing estimates for labor, schedule, proposal language, subcontractor scope, tooling, logistics, and conducting risk assessments.
  • Ownership of contract leadership ensuring all project deliverables are met while fully understanding the T&Cs and contract requirements.
  • Serve as a liaison between internal and external stakeholders for the assigned subregion. In this role, you will support Controls Solutions and Services clients, manage customer relationships, and contribute to the overall CSS business strategy for the MEIA region.
  • Develop and own the site-level customer communication plan and coordinate regularly with GE Vernova and the customer to propose change orders that deliver added value.
  • Build and maintain strong customer relationships, serving as the single point of contact and managing all communications for the assigned subregion.
  • Provide leadership and structure for project delivery planning, risk identification, mitigation strategies, and contingency planning for successful job execution.
  • Build trusting relationships and collaborate effectively with senior-level customer and supplier management on commercial, execution, technical, and compliance matters
  • Own the P&L for the subregion, customer order and fulfillment, identifying growth opportunities and driving revenue, margin, billing, and cash collection performance
  • Be responsible for leading and coaching multi-disciplinary, multi-cultural teams consisting of GEV personnel, contingent workers, craft labor, and subcontractors.
  • Provide subject matter expertise (SME) on controls retrofit projects and post-sales
What you bring
master's degree
sap
ms office
mark vi
engineering degree
communication
  • Master's degree from an accredited university
  • Experience in SAP
  • High proficiency with computer tools (MS Office suite)
  • Minimum of 10 years of experience with GEV control product systems (Mark VI, Mark VIe, EX2100/ EX2100e etc.) in commercial, services, engineering, and/or project management
  • Ability to develop influential customer relationships.
  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established Services management skills.
  • Ability and willingness to travel domestically and internationally, as needed
  • Bachelor’s degree in engineering from an accredited university
  • 5 years of experience in the Controls Mark VI*/ and or Electrical field Services or OTR engineering
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • yes, background checks will be conducted
Company
Overview
April 2024
Founded
The company emerged from the spin-off of GE's energy units in April 2024.
>$10B Quarterly Revenue
Revenue Growth
Achieves over $10 billion in quarterly revenue, driven by demand for power infrastructure and digital solutions.
$3B
Wind Turbine Backlog
Maintains a significant backlog in wind turbine orders, reflecting strong market demand.
25%
Global Electricity Supply
Contributes to generating 25% of the world’s electricity through its installed turbines and grids.
  • Traces roots back to Edison and Alstom, merging power, renewable, digital & financial wings.
  • Headquartered in Cambridge, MA, crafts large-scale gas turbines, SMRs, wind turbines, hydro and grid tech to fuel economies.
  • On the nuclear front, advancing small modular reactors (like BWRX‑300) in partnership with utilities and supporting semiconductor projects.
  • Wind prowess spans onshore, offshore and blade making—with key sites like Dogger Bank offshore and blade plants in Spain.
  • Electrification arm tackles grid stability: HVDC, transformers, storage, conversion, plus GridOS software powering smarter infrastructure.
  • Weaves finance and consulting through energy-infrastructure investments, funding solar farms to pipelines via GE Energy Financial Services.
Culture + Values
  • Relentlessly focused on advancing the world’s transition to cleaner, more sustainable energy.
  • Believes in working with customers, partners, and communities to create innovative energy solutions that make a meaningful difference.
  • Prioritizes excellence, integrity, and accountability in everything they do.
  • Committed to driving real change through technology and partnerships that will transform the global energy landscape.
Environment + Sustainability
2050 target
Net zero commitment
Committed to achieving net zero carbon emissions by 2050.
  • Focused on reducing emissions through advanced energy technologies.
  • Maximizing use of renewable energy sources and leveraging digital solutions for energy efficiency.
  • Solutions aim to decarbonize industries and help customers meet their sustainability goals.
Inclusion & Diversity
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