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Housing with Support Manager
Metropolitan Thames Valley
Housing with Support Manager for older persons, providing on-site housing management and customer service.
19d ago
£27,563 - £27,563
Expert & Leadership (13+ years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Derby, England, United Kingdom
Onsite
Company Size
2,000 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Sector Specialisms
Affordable Housing
Residential
Project Management
Cost Consultancy
Architecture
Principal Designer
Employers’ Agent
Role
What you would be doing
customer interaction
community promotion
client support
agency collaboration
_activity delivery_
flexible response
- You will work with customers to provide a range of stimulating and interesting activities to support customers’ wellbeing and promote a sense of community. Above all you will need to be able to provide a supportive and reassuring presence to our customers, and to be able to respond flexibly during these challenging times.
- You will be delivering advice and support to customers with a wide variety of needs, and will need to be able to work effectively in partnership with external agencies including the local authority
What you bring
older persons
housing management
driving licence
safeguarding
administration
it systems
- To be successful in the role you will need expert knowledge of providing services to older persons, and a good understanding of housing management
- Full Driving Licence required
- As an expert in the area it is essential that you can demonstrate significant knowledge of this customer group and type of service, including a good understanding of safeguarding. You will need to have good administration skills, including the use of IT reporting and procurement systems
- Health cash plan scheme for your everyday healthcare needs which you can add your family members too
- Option to buy or sell up to 5 days annual leave per year
- Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
- 2 volunteering days per year for things like helping out in local communities
- Enhanced pension with matched contributions of up to 9%
- Access to extensive learning and training opportunities with Wisebox platform
- Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
- An additional ‘Beliefs day’ once a year to have an extra a day off
- Cycle2work scheme
- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- Hybrid Working - Dependent on job role and department
- Supported family friendly approach with extended parental leave
- Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
- Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
- Life assurance cover 3 x your salary
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- dbs check with adult barred list
- check every 3 years
Company
Overview
- Formed through the merger of Metropolitan Housing Trust and Thames Valley Housing, the company is a leading housing association.
- Committed to building sustainable communities, providing affordable housing solutions, and offering a range of housing services.
- Focuses on developing new homes, managing a growing portfolio, and providing support to vulnerable individuals and families.
- Specializes in residential and commercial property management, construction, and housing for diverse communities.
- Known for tackling complex challenges within the housing sector, consistently innovating in the design and delivery of its projects.
- Key areas include affordable housing, regeneration projects, and supporting local communities with vital housing services.
- Has established a strong reputation for delivering quality developments that meet the diverse needs of residents.
- With a history rooted in social impact, continues to drive forward initiatives that improve lives across the UK.
- Customer-focused
- Respectful and inclusive
- Act with integrity
- Innovative and forward-thinking
- Committed to creating better futures
- Collaborative and team-oriented
- Empowerment of individuals to achieve their potential
2050
Net Zero Target Year
Aiming to achieve net zero carbon emissions by this year.
- Committed to reducing carbon emissions and energy consumption
- Focus on energy efficiency in new developments and retrofitting existing properties
- Adopting green technologies and materials in construction
- Promoting sustainable living through eco-friendly homes and services
40% Gender Balance
Board Representation
Achieves notable gender balance at the board level with significant female representation.
- Commitment to diverse talent recruitment
- Focus on creating a culture of inclusion across all levels
- Regular reviews of pay equity to ensure fairness
- Development of leadership pathways for underrepresented groups
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