Workers' Compensation Claims Specialist

Description

• Serve as the main point of contact between the company and the external workers’ compensation carrier.
• Coordinate with supervisors and injured employees to ensure accurate reporting of workplace injuries.
• Monitor work restrictions and accommodations as recommended by medical professionals.
• Educate employees and supervisors on the workers’ compensation process and requirements.
• Identify opportunities to improve claim handling processes and reduce claim costs.
• Assist in preparing reports related to claims trends, costs, and outcomes for management review.
• Track and manage all workers’ compensation claims from initial report to resolution.
• Participate in safety committees and contribute to workplace injury prevention initiatives.
• Provide updates to management and affected employees regarding claim status and next steps.
• Maintain confidential and accurate records of all claims, correspondence, and decisions.
• Collaborate with People team, Health & Safety team, management, and healthcare providers to facilitate safe and timely return-to-work plans.
• Facilitate clear, timely communication between employees, management, healthcare providers, and the carrier.
• Gather, review, and submit all required documentation to the carrier in a timely manner.
• Ensure all workers’ compensation processes adhere to federal, state, and local regulations.

Requirements

• Bachelor’s degree in Legal Studies, Human Resources, Business Administration, or related field (preferred).
• Proficiency with case management systems and Microsoft Office Suite.
• Familiarity with workers’ compensation laws and regulations (state and federal).
• 3+ years of experience in workers’ compensation claims management or related field.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance