Call Handler - Colchester

Description

• Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
• Completing various administrative tasks for our network of branches including data input.
• Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
• Booking property valuations.
• Collaborating with your team to achieve success and maintain consistently high service standards.

Requirements

• I am resilient and can work effectively under pressure and within deadlines.
• We’ll need evidence of your right to work in the UK, in the form of:
• I possess excellent telephone etiquette.
• I am proficient in computer usage, with excellent keyboard skills.
• Proof of Address
• I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Passport/Birth Certificate
• I have exceptional organisational and time management skills.
• I have a proven track record of delivering outstanding customer service.

Benefits

• Uncapped commission scheme in addition to the basic salary.
• You will work a 40-hour week, spread over 5 days. Specific working hours will be allocated to you at the end of the recruitment process. The current vacancy hours are Tuesday to Saturday 9am and 6pm or Monday to Friday 11am to 8pm with 1 in 3 Saturdays, when you work a Saturday you will get a day off in lieu the following week.
• National Insurance
• Participation in the company Elevate scheme.
• Competitive basic salary ranging from £24,000 to £25,000 per year, depending on sales experience.
• Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.

Training + Development

Interview process

Visa Sponsorship

Security clearance