Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
Completing various administrative tasks for our network of branches including data input.
Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
Booking property valuations.
Collaborating with your team to achieve success and maintain consistently high service standards.
Requirements
resilience
telephone etiquette
computer skills
uk eligibility
organisational skills
customer service
I am resilient and can work effectively under pressure and within deadlines.
We’ll need evidence of your right to work in the UK, in the form of:
I possess excellent telephone etiquette.
I am proficient in computer usage, with excellent keyboard skills.
Proof of Address
I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
Passport/Birth Certificate
I have exceptional organisational and time management skills.
I have a proven track record of delivering outstanding customer service.
Benefits
Uncapped commission scheme in addition to the basic salary.
You will work a 40-hour week, spread over 5 days. Specific working hours will be allocated to you at the end of the recruitment process. The current vacancy hours are Tuesday to Saturday 9am and 6pm or Monday to Friday 11am to 8pm with 1 in 3 Saturdays, when you work a Saturday you will get a day off in lieu the following week.
National Insurance
Participation in the company Elevate scheme.
Competitive basic salary ranging from £24,000 to £25,000 per year, depending on sales experience.
Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.
With offices across the country, offers expert services in both residential and commercial property sectors.
Provides tailored property solutions for buying, selling, renting, or managing properties.
Long-standing history includes expanding its reach and creating a strong presence in key regions across the UK.
Known for in-depth local knowledge and commitment to personalized, customer-focused services.
Leverages latest technology and market insights to help clients make informed decisions.
Supports a wide range of customers from first-time buyers to seasoned investors with expert guidance and innovative solutions.
Culture + Values
Family – We work together as a family for the benefit of the whole. We communicate freely, are open, honest and passionate about what we do.
Customer Obsession – We are obsessed with delivering an industry leading service both internally and externally.
Independence Through Profitability – We value our independence which is maintained by generating profits sufficient to invest in our business, and reward our stakeholders.
High Performance Culture – Together we aspire to the highest professional standards in our industry. We develop our people to fulfill their potential, have a winning mindset and achieve our standards of behaviour and performance.
Reputation – Our reputation is built on our high standards of honesty, integrity and professionalism, which we seek to apply in everything we do.
Continuous Improvement – We continuously strive to improve and have a thirst for enterprise and innovation.
Respect – We treat everyone as an individual; we care about each other, our partners and our communities.
Environment + Sustainability
By 2026
Carbon Positive Goal
The company aims to exceed its carbon production through its 'Carbon Positive Promise', making it a leader in sustainable climate action.
Launched sustainability journey by committing to measure, report and reduce carbon footprint via Tree‑Nation
Operates a 'Carbon Positive Promise' to not only offset, but exceed carbon produced
Part of broader Spicerhaart Corporate Social Responsibility efforts including commitments to build a sustainable society
Inclusion & Diversity
Equal opportunity workplace policy covering race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Encourages variety as part of company DNA, supporting individuals to be their best.
No publicly stated quantitative gender ratios or gender-specific targets available.