Internal Sales Coordinator

Description

• Follow up quotations and gather information to help secure orders in line with our targets.
• Provide general administrative support and departmental housekeeping.
• Have sufficient product and technical knowledge to accurately prepare and submit quotations, ensuring all details align with quotations and client requirements.
• Proactively approach merchants/contractors/designers/architect to introduce our product and obtain enquiries for follow up by our external sales team.
• To aid in the resolution of after sales queries
• Acting as the customer's main contact, be responsible for managing the efficient progression of orders and projects through to completion.
• Communicate effectively with externally based sales representatives as well as manufacturing personnel to ensure clarity when handling customer enquiries.
• Maintain and update records, files, and CRM systems with all client interactions, quotations, and orders.
• Handle incoming calls and customer enquiries in a professional and efficient manner.
• Participate in progress meetings with customers as required, assisting in both the pre-meeting preparation and implementation of any agreed action points.

Requirements

• Proficient in Microsoft Office
• Previous experience in a sales support, estimating, or customer service role preferred (within a manufacturing or engineering environment advantageous)
• Proactive, positive, and eager to learn within a technical sales environment.
• Excellent communication and relationship-building skills.
• Strong attention to detail and accuracy in documentation.
• Experience using a CRM to accurately manage records.
• Highly organised with the ability to manage multiple tasks and priorities.

Benefits

• Cycle to work scheme.
• Bank Holiday & Christmas shutdown.
• Opportunities for professional development & training.
• 32 days holiday including bank holidays.
• Company pension scheme.

Training + Development

Interview process

Visa Sponsorship

Security clearance