Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Maintain cleanliness, handle luggage, deliver items, and support guest services.
8 days ago ago
Entry-level, Junior (1-3 years)
Full Time
New York, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
Description
luggage assistance
guest satisfaction
equipment maintenance
room cleaning
lost items
special projects
Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
Ensure overall guest satisfaction.
Maintain storage of hotel equipment in proper area.
Handle items for "Lost and Found" according to hotel standards.
Clean guestrooms as needed.
Complete special projects as assigned by the Housekeeping Manager.
Maintain hotel equipment in proper working order.
Requirements
high school
marble buffing
emergency procedures
communication
physical strength
carpet shampoo
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Buff marble floors daily according to hotel standards.
Shampoo furniture as needed.
Have knowledge of and assist in all emergency procedures.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Shampoo carpets in the public areas according to hotel standards.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment
Environment + Sustainability
Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles