Senior Claimbacks Coordinator at Travis Perkins Plc in Northampton, England, United Kingdom | Kablio

Role

Description

Independently perform and audit all administrative tasks related to the claimback process, ensuring accuracy, timeliness, and compliance from both supplier and branch/sales perspectives.
Provide cross-functional support to the wider commercial team, contributing to the successful delivery of broader business initiatives and continuous improvement projects.
Deliver in-depth support and training to branch and sales teams on all aspects of the Claimbacks process, acting as the team’s primary functional expert.
Develop and maintain documentation of best practices, standard operating procedures, and ways of working, proactively seeking opportunities to improve, simplify, and automate claimback processes.
Lead monthly analysis efforts in collaboration with the Claimbacks Pricing Manager to identify and maximise potential claimback opportunities, engaging directly with suppliers to resolve discrepancies and close gaps.
Act as the first point of escalation for complex claimback queries from branches and sales teams, taking full ownership of their investigation and resolution while offering subject matter expertise.
Execute and supervise the delivery of the Claimbacks process within a small, collaborative team, ensuring consistently high levels of service and expert advice.
Provide day-to-day guidance, mentorship, and workload management for junior team members to maintain quality, efficiency, and service consistency.
Take ownership of complex data entry and analysis tasks related to Price Changes, Contract Links, Promotions, Customer Deals, and system access requests for POS and Deal Manager.

Requirements

Benefits

Competitive bonus
Life assurance
Contributory pension scheme
Buy-as-you-earn scheme
Save-as-you-earn scheme
Colleague discount across a variety of Group businesses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1797

Year Established

Traces its roots back to this year.

Serves a wide range of industries, from construction to home improvement.
Supports both large-scale projects and individual DIY enthusiasts.
Offers products for building, plumbing, heating, and timber.
Operates through numerous well-known brands and a vast network of branches across the UK.
Consistently delivers top-tier products and services for major infrastructure and residential projects.
Known for innovative solutions to meet the evolving industry needs.
Recognized for strong supply chain capabilities and customer satisfaction.

Culture + Values

Environment + Sustainability

80%, 63% by 2035

Carbon Reduction Targets

The company aims to reduce Scope 1 & 2 emissions by 80% and Scope 3 emissions by 63% by 2035, aligned with the Science-Based Targets initiative.

33% reduction

Scope 1 & 2 Emissions

Achieved a significant reduction in Scope 1 & 2 emissions by the end of 2023.

100% renewable

Electricity Usage

100% of operational electricity in the UK is sourced from renewable energy, contributing to significant carbon savings.

1.4M L, 3,500 t CO₂

HVO Fuel Savings

Switching to HVO fuel in 270 vehicles reduced diesel usage and achieved substantial CO₂ savings in 2023.

Switching up to 1,100 diesel forklifts to electric by mid-2024 (estimated reduction ~6,600 t CO₂/year)
Over 95% of operational waste diverted from landfill; using >30% recycled content in plastic packaging
11% of 2023 revenue from products with Environmental Product Declarations for embodied-carbon transparency
Partner of National Retrofit Hub, influencing retrofit planning and industry decarbonisation
Piloted full decarbonisation of one branch per business, installing solar PV, heat pumps, LED to inform rollout
Scope 3 emissions reduced 3% in 2023 and now 6% below 2020 baseline; ratio per revenue improved 28%

Inclusion & Diversity

Articles

Careers

Investor contacts

Media contacts

Toolstation (subsidiary)

Role

Description

Independently perform and audit all administrative tasks related to the claimback process, ensuring accuracy, timeliness, and compliance from both supplier and branch/sales perspectives.
Provide cross-functional support to the wider commercial team, contributing to the successful delivery of broader business initiatives and continuous improvement projects.
Deliver in-depth support and training to branch and sales teams on all aspects of the Claimbacks process, acting as the team’s primary functional expert.
Develop and maintain documentation of best practices, standard operating procedures, and ways of working, proactively seeking opportunities to improve, simplify, and automate claimback processes.
Lead monthly analysis efforts in collaboration with the Claimbacks Pricing Manager to identify and maximise potential claimback opportunities, engaging directly with suppliers to resolve discrepancies and close gaps.
Act as the first point of escalation for complex claimback queries from branches and sales teams, taking full ownership of their investigation and resolution while offering subject matter expertise.
Execute and supervise the delivery of the Claimbacks process within a small, collaborative team, ensuring consistently high levels of service and expert advice.
Provide day-to-day guidance, mentorship, and workload management for junior team members to maintain quality, efficiency, and service consistency.
Take ownership of complex data entry and analysis tasks related to Price Changes, Contract Links, Promotions, Customer Deals, and system access requests for POS and Deal Manager.

Requirements

Benefits

Competitive bonus
Life assurance
Contributory pension scheme
Buy-as-you-earn scheme
Save-as-you-earn scheme
Colleague discount across a variety of Group businesses

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found