Manager of Cortland Front Door
Cortland
Oversee multi‑site waste services, manage teams, and ensure resident trash/recycle operations.
19 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Decatur, GA
Onsite
Company Size
1,000 Employees
Service Specialisms
Artificial Intelligence
Automation
Blockchain
Cybersecurity
Digital marketing strategy
Consulting
Venture Capital
Private Equity
Sector Specialisms
Industrial
Construction
Marine
Mining
Multifamily Residential
Role
What you would be doing
report delivery
trash pickup
inventory management
safety training
on‑call support
schedule management
- Ensure daily delivery of company reports to designated community teams and Director of Cortland Front Door
- Ensure daily/nightly completion of resident doorstep trash and recycle pickup and bulk waste for assigned communities
- Discuss associate’s development needs and subsequently facilitate appropriate support, coaching, and/or training opportunities
- Assist in management or service roles if or when needed to ensure limited-service disruption
- Keep inventory of supplies and manage proper usage to service team
- Comply with, promote, and train on all safety policies and procedures and report all safety incidents in a thorough and timely manner
- Provide on-call support to Service Managers, Technicians, Community Managers, and community teams within your designated territory
- Approve time sheets and ensure communities are serviced as scheduled
- Make informed decisions with consideration to resident and community impact, ensuring maximum quality of service for Cortland residents and community teams
- Keep timely and accurate community, associate, and operational records
- Inspect properties regularly for resident and service team compliance
- Collaborate with internal customer service associates, Finance, Talent, Marketing, Operations, and IT
- Manage a labor budget depending on number of assigned communities
- Recruit, hire, and onboard Service Managers and Service Technicians
- Drive to inventory warehouse when needed for supplies (personal protective equipment, containers, waste stations, or other supplies)
- Facilitate and lead new community launches, including container distributions
- Create and maintain cooperative working relationships and frequent communication with community teams through daily site visits and immediate response to questions and concerns
- Promote a service first approach with excellent resident communication and professionalism
- Create and manage schedule for service team
What you bring
5+ years
ms office
high school
people management
communication
adaptability
- Strong 5+ years of multi-site operations leadership
- Able to work with cross-functional teams within the organization
- Unwavering integrity and ability to be trusted with consistent service completion
- Knowledge of basic employment law, customer service fundamentals, and leadership/management principles
- Ability to perform effectively in environments with frequent workload changes and competing demands
- Proficiency in MS Word, Outlook, Excel & Power Point
- Effectively communicate with others both verbally and written
- Clean driving record
- Customer service and prior people management experience
- High school diploma or GED equivalent
- You’re so helpful in preparing reports and materials that others never have any questions about missing information.
- Ability to manage stress and adapt to changing environment, comfortable with complexity
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Customer Service Jobs in Dunwoody United StatesSite Manager Jobs in Dunwoody United StatesFacilities Manager Jobs in Dunwoody United StatesProperty Manager Jobs in Dunwoody United StatesProperty Supervisor Jobs in Dunwoody United StatesOperations Manager Jobs in Dunwoody United StatesAssistant Property Manager Jobs in Dunwoody United StatesWaste Management Jobs in Dunwoody United States
Company
Overview
- Founded in the early 2000s, this company has rapidly evolved into a leading real estate investment and management firm.
- The company focuses on creating high-quality residential and commercial spaces that enhance communities and provide value to investors.
- They manage thousands of apartments and properties across major U.S. cities.
- Their approach to development is characterized by an innovative blend of design, sustainability, and market intelligence.
- Known for delivering exceptional living experiences, they thrive on partnerships and long-term growth strategies.
- Their portfolio includes luxury apartments, mixed-use developments, and commercial properties.
- They are a prominent player in transforming urban landscapes, particularly in high-demand metropolitan areas.
- Customer-first approach
- Collaboration
- Innovation
- Integrity
- Excellence
- Accountability
2050 Carbon Neutrality
Net-Zero Emissions Target
Describes the company's goal to achieve net-zero carbon emissions by a specific future year.
- Integrates sustainability into real estate projects focusing on energy efficiency, water conservation, and sustainable materials.
- Achieved LEED certification for several properties.
- Uses energy-efficient systems in building designs.
50% Women
Leadership Representation
The proportion of women in leadership roles reflects a significant commitment to gender diversity.
30% Minority by 2025
Leadership Representation by 2025
The target for minority representation in leadership roles highlights a forward-looking approach to diversity and inclusion.
- Has set goals to increase the representation of women and minorities in leadership roles.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio