Key Account Representative - Data Center

Description

• Creates value with safety initiatives in alignment with customers
• Collaborates with leadership to perform business reviews of portfolio with the customer to include initiating, completing, analyzing sales related reports/documentation and recommend appropriate corrective action
• Maintains awareness of customer activity; Serves as the company “expert” on each assigned account and serves as a liaison to facilitate all efforts to provide a positive customer experience
• Assist commissioning project management team by providing technical support and consolidated customer communication
• Performs regular health checks with customers in effort to maintain a robust partnership
• Contribute to the development, monitoring, and control of the annual strategic sales forecast; Efficiently and consistently meets/exceeds Targeted Annual Growth and Portfolio Health Target Goals for assigned customer accounts
• Prospecting, developing, and maintaining relationships within the customer’s internal team and key stakeholders
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Visit job sites and collaborate with customers acting as a consultant to help them solve problems and succeed in their business
• Cultivate, manage, and maintain relationships with supporting dealers to enable execution of commissioning and product support of customer equipment
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Collaborates with leadership to identify Enterprise opportunities for revenue gain within customer base and executes said targets
• Cultivate, manage, and maintain relationships for key customer accounts at all levels within the customer’s organization
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Requirements

• Exceptional attention to detail
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• Expert knowledge of electric power generation
• Frequently works at a fast pace with unscheduled interruptions
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
• Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness
• Understands the implications of new information for both current and future problem-solving and decision-making
• Extensive driving required; overnight travel required
• First-class organizational, multi-tasking, and time management skills, deadline oriented
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to work with all levels of personnel within the organization and customer operations
• Expert knowledge of selling techniques (prospecting, overcoming objections, closing sales)
• Minimum of four years of work-related skill, knowledge, or experience is required
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Proficient with MS Office Word, Excel, Outlook, etc.
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• Valid driver’s license
• Understands written sentences and paragraphs in work related documents and communicates effectively in writing as appropriate for the needs of the audience
• Excellent oral and written communication skills with strong interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance